Staff User Researcher, Consumer

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $189k - $199.5k / year

⏰ Full Time

🔴 Lead

🔬 UX Researcher

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Instacart

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🍽️ Food & Beverage

📦 Logistics

🛍️ eCommerce

💰 $232M Venture Round on 2021-11

Food & Beverage • Logistics • eCommerce

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Own and drive the research roadmap for the consumer innovation workstream • Partner with product, design, data science, and engineering leadership to identify strategic research opportunities • Lead generative research on food, nutrition, health, mental models, motivations, barriers, and behavioral triggers • Apply behavioral science frameworks to research questions and product/design problem-solving • Execute and oversee qualitative and quantitative mixed-methods research • Translate research findings into actionable narratives supporting decisions from opportunity framing through product launch validation • Maintain consumer knowledge bases, personas, and journey maps • Mentor junior researchers and contribute to research craft, culture, and standards • Advocate for customers and influence product roadmaps and strategy

🎯 Requirements

• 8+ years conducting UX or consumer research in a product organization • Meaningful experience in early-stage innovation or new product development • Background or deep familiarity with behavioral psychology, behavioral economics, or related fields • Expertise in qualitative methodologies including in-depth interviews, ethnographic and diary studies, usability testing, participatory design, and workshop facilitation • Expertise in quantitative methods including survey design and analysis, behavioral data interpretation, experimental design, and mixed-methods synthesis • Proven ability to lead foundational, generative research • Exceptional storytelling skills • Experience working with or alongside data science teams • Track record of influencing product roadmaps • Fluency using AI tools for research cycles while maintaining methodological rigor • Bachelor's degree or equivalent experience required • Advanced degree preferred in Psychology, Behavioral Science, Cognitive Science, Human-Computer Interaction, Anthropology, or a related field • Currently eligible work locations limited to Ontario, Alberta, British Columbia, and Nova Scotia

🏖️ Benefits

• Flexibility to work from home, an office, or a favorite coffee shop • Regular in-person events • New hire equity grant • Annual refresh grants • Market-competitive compensation and benefits