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Territory Manager – Urgent Care

🕒 6 days ago

🤠 Texas – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Integrity Care Group's careers page, not through a job board

First seen by Remote Rocketship 6 days ago

Still open on Integrity Care Group's site. Checked 2 minutes ago.

Logo of Integrity Care Group

Integrity Care Group

1001 - 5000 employees

Founded 2014

🏥 Healthcare

🤝 B2B

Healthcare • B2B

Integrity Care Group is a multi-state healthcare provider operating 80+ clinic locations across Texas, Oklahoma, and Kansas and serving over 100,000 patients per month. The organization provides in-person urgent care and clinic services, virtual visits, occupational medicine for employers, and post-acute facility services, and offers patient-facing tools such as a patient portal and online bill payment. Integrity Care Group serves patients (consumers), employers, facilities, and partners across multiple states, focusing on accessible, coordinated care.

📋 Description

• Directly support and lead approximately 6 to 10 clinics within an assigned territory • Partner with Clinic Leads, providers, and support teams to drive operational excellence, workforce effectiveness, patient experience, and financial performance • Provide leadership oversight across multiple locations and serve as the primary operational liaison between field operations and organizational leadership • Drive accountability for operational standards and performance expectations • Ensure consistent implementation of policies, workflows, and clinical service standards • Monitor operational performance metrics and develop action plans to address performance gaps • Maintain regular visibility within assigned clinics to evaluate performance, support teams, and reinforce expectations • Improve patient flow, staffing efficiency, and operational readiness with Clinic Leads • Create alignment across multiple clinics and maintain consistent patient and employee experiences • Build relationships with Clinic Leads, providers, and support departments • Share best practices and identify opportunities for operational consistency • Facilitate communication and collaboration across locations and departments • Ensure organizational initiatives are implemented consistently across all sites • Coach Clinic Leads and high-potential employees • Support succession planning and employee growth and development • Provide feedback and create development plans for leadership talent • Partner with Human Resources and Learning & Development to strengthen workforce capability • Ensure effective onboarding and leadership development for new leaders • Analyze workflows, operational data, and performance trends to identify improvement opportunities • Implement process improvement initiatives to increase productivity and operational effectiveness • Standardize best practices across clinics • Utilize data and root-cause analysis to solve operational challenges • Lead teams through organizational growth and change initiatives • Communicate organizational changes and create engagement around new initiatives • Monitor implementation progress and ensure desired outcomes • Review territory performance metrics, including patient experience, productivity, labor management, quality outcomes, and financial performance • Develop and execute action plans to achieve business goals • Maintain accountability for territory-level KPI achievement • Use data to drive decision-making and improve organizational performance • Promote employee engagement and foster a positive work environment • Build trust, accountability, and collaboration across the territory

🎯 Requirements

• Bachelor's degree in Healthcare Administration, Business Administration, Management, or related field preferred • Minimum 5 years of progressive leadership experience in healthcare operations • Minimum 3 years of multi-site leadership experience preferred • Demonstrated success leading teams, achieving business results, and developing leaders • Strong knowledge of operational metrics, financial performance management, and workforce planning • Experience leading organizational change initiatives

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