International SOS
10,000+ employees
Founded 1985
💼 Consulting
📦 Logistics
✈️ Travel
💰 Venture Round on 2007-12
Consulting • Logistics • Travel
International SOS is a leader in health and security services, dedicated to protecting individuals and organizations from health and security threats. With over 40 years of experience, they provide comprehensive travel risk management solutions and 24/7 assistance to help businesses safeguard their employees' wellbeing globally. Serving over 9,000 organizations in 90 countries, International SOS emphasizes proactive health management and crisis response, ensuring organizations can navigate and mitigate risks effectively.
Customer Service Representative
🕒 June 8
🇺🇸 United States – Remote
💵 $18 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
International SOS
10,000+ employees
Founded 1985
💼 Consulting
📦 Logistics
✈️ Travel
💰 Venture Round on 2007-12
Consulting • Logistics • Travel
International SOS is a leader in health and security services, dedicated to protecting individuals and organizations from health and security threats. With over 40 years of experience, they provide comprehensive travel risk management solutions and 24/7 assistance to help businesses safeguard their employees' wellbeing globally. Serving over 9,000 organizations in 90 countries, International SOS emphasizes proactive health management and crisis response, ensuring organizations can navigate and mitigate risks effectively.
📋 Description
• Manage inbound customer requests through phone, email, and chat • Provide accurate and timely support for customer inquiries and service requests • Assist customers with travel-related or lifestyle loyalty program needs • Document interactions and manage cases using company systems • Maintain quality standards while meeting service and performance metrics
🎯 Requirements
• Minimum 2 years of interactive customer service experience • Call center or high-volume service experience preferred • Hospitality, travel, or loyalty program experience is highly valued • Personal global travel experience is an asset • Experience with GDS (Amadeus, Sabre, Galileo etc.) is highly valued • Investigative mindset with a passion for creating extraordinary experiences • Must be located in the USA • Ability to work a flexible schedule including evenings, weekends, and holidays • Have a private work-from-home environment with reliable hardwired internet • Ability to pass required background screening, including a drug screen • High school diploma or equivalent is required.
🏖️ Benefits
• Competitive hourly rate + performance-based incentives • Full-time (40 hours/week), Fixed Schedules • Paid training • 401(k) Retirement Plan • Medical, Dental & Vision benefits • Paid time off • Remote Work from home opportunity • No sales required
Apply NowSimilar Jobs
🕒 June 6
Customer Journey Specialist supporting patients through their recovery journey with Kandu Health's IpsiHand device. Collaborating with sales and clinical teams to ensure a seamless experience.
🕒 June 6
Account Manager managing client relationships and omnichannel marketing campaigns. Focus on Direct Mail with operational discipline and strategic thinking in a fast-paced setting.
🇺🇸 United States – Remote
💵 $75k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🦅 H1B Visa Sponsor
🕒 June 5
Underwriting Support Specialist at LoanCare collaborating with clients and teams for successful outcomes. Handling quality control audits and managing loss mitigation processes.
🕒 June 5
Customer Service Technical Trainer leading training experiences for automated conveyor systems and PLC controls. Supporting Maintenance and Operations teams to strengthen customer relationships while delivering training.
🕒 June 5
Customer Service Representative handling customer inquiries for Flexcon and managing order fulfillment tasks. Collaborating with teams to ensure customer satisfaction in a manufacturing environment.
