Principal Client Solutions Architect

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🔥 0 minutes ago

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

💻 Solutions Engineer

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Introhive

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Introhive is a software company specialized in providing AI-powered client intelligence solutions for large, sales-focused B2B enterprises. The company's platform automates the capture and enrichment of client data, unlocking insights into networks of relationships and activities to drive growth and collaboration. Introhive aims to increase transparency, operationalize relationships, and enhance productivity by reducing manual data entry in CRM systems, empowering firms to achieve a more connected and client-centric organization. It is highly acclaimed by industry leaders and recognized for its customer intelligence capabilities by analysts such as Gartner and Forrester.

📋 Description

• Lead technical and business discovery sessions with enterprise customers and prospects • Design scalable, client-centered solutions aligned with business objectives and Introhive's platform capabilities • Translate complex business and technical requirements into clear solution designs and implementation guidance • Facilitate executive workshops that build trust, reduce risk, and accelerate decision-making • Lead discussions on CRM architecture, APIs, enterprise integrations, AI, data privacy, security, and compliance • Partner with Professional Services to ensure a seamless transition from pre-sales through implementation • Connect technical capabilities to measurable business outcomes by identifying high-value use cases and ROI opportunities • Support strategic sales opportunities, renewals, and expansion initiatives through technical leadership and solution consulting • Mentor Solutions Consultants by sharing best practices, developing reusable frameworks, and elevating consulting standards • Partner with Product and Marketing to communicate customer feedback, integration opportunities, and market trends influencing product strategy and go-to-market execution

🎯 Requirements

• 10+ years of experience, with at least 5 years focused on enterprise-scale B2B SaaS architecture or strategic pre-sales • Deep expertise in enterprise CRM platforms, APIs, system integrations, data architecture, and solution design • Executive presence with experience leading strategic technical discussions and workshops • Experience translating business objectives into scalable technical solutions • Strong understanding of enterprise security, privacy, and compliance frameworks • Experience designing or supporting AI-enabled solutions, including LLMs, NLP, predictive analytics, or intelligent automation • Proven ability to collaborate across Sales, Product, Engineering, Customer Success, and Professional Services • Excellent communication, consulting, and stakeholder management skills • Experience with Salesforce, Microsoft Dynamics, or similar CRM platforms • Experience with Relationship Intelligence, Revenue Intelligence, analytics, or data enrichment technologies • Experience supporting customers in Professional Services, Legal, Financial Services, Accounting, Consulting, or similar industries • Preference for candidates in Eastern or Central time zones

🏖️ Benefits

• Occasional travel for customer meetings, workshops, industry events, and internal team engagements • Collaborative, customer-focused team environment • Opportunity to influence strategic customer outcomes • Opportunity to mentor technical talent • Opportunity to shape enterprise solution strategy • Opportunity to help define the future of AI-powered Relationship Intelligence