Customer Service Representative

🕒 September 11

🇺🇸 United States – Remote

💵 $18 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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It's Just Lunch

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1991

💼 Consulting

🏨 Hospitality

✈️ Travel

Consulting • Hospitality • Travel

It's Just Lunch is a personalized matchmaking service dedicated to busy professionals seeking meaningful connections. With a unique process that emphasizes face-to-face dates in relaxed settings, It’s Just Lunch ensures a private, bespoke dating experience without the need for apps or public profiles. The service includes hand-selected matches based on individual preferences and goals, aimed at fostering real chemistry right from the first meeting.

📋 Description

• Assist with managing client relationships by regularly communicating with clients, understanding their preferences, and providing tailored matchmaking services • Assist with selecting and presenting high-quality matches aligned with client expectations • Coordinate dates and maintain ongoing client engagement • Balance daily calls and emails to ensure superior client support • Provide coaching and guidance to clients in their dating journey

🎯 Requirements

• 2+ years of experience in customer service • 2+ years of remote work experience • Previous experience managing high call volume, high client and/or account volume • Exceptional verbal and written communication skills, especially over the phone • Strong organizational and multitasking abilities with a results-driven mindset • Intermediate knowledge of Microsoft Office and CRM platforms • Ability to handle emotionally sensitive conversations with empathy and professionalism • Customer-focused professional with experience working with high-end clientele

🏖️ Benefits

• Comprehensive benefits package including medical, dental, vision, disability, life insurance, 401(k) with match, and paid time off • No weekends: predictable Monday–Friday schedule • Professional growth opportunities: continued training, mentorship, and advancement • Dynamic, team-oriented environment with performance-based bonuses and prizes • Potential to work remotely, subject to role-specific accommodation requirements