Experienced Tax Professional

🕒 September 18

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Tax

👻 Ghost score 16%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Jackson Hewitt Tax Service Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1983

💸 Finance

👥 B2C

Finance • B2C

Jackson Hewitt Tax Service Inc. is a nationwide tax preparation and tax resolution company that helps individuals file federal and state income tax returns both in-person and online. It operates thousands of local offices and kiosks (including inside Walmart), offers tax preparers (Tax Pros) for complex filings, provides services like refund advances and tax resolution for IRS notices, and guarantees maximum refunds and accuracy through branded guarantees. Jackson Hewitt also supports franchise locations and offers year-round tax help, calculators, and financial-product offerings tied to tax refunds.

📋 Description

• Prepare tax returns remotely for clients working with Client Service Associates in offices • Communicate with Client Service Associates to gather information and ensure accurate, efficient return preparation • Assist tax professionals with tax questions • Help resolve holds, rejects, and return-management issues • Troubleshoot Jackson Hewitt software and process questions • Support and coach tax professionals with varying levels of experience • Work closely with the leadership team to support offices throughout tax season • Support Jackson Hewitt offices and clients as part of the remote team

🎯 Requirements

• 5+ years of Jackson Hewitt experience required • PTIN Certification required • Friendly and comfortable talking with clients and teammates • General Manager or Area Manager experience strongly preferred • Strong knowledge of Jackson Hewitt tax software, systems, and processes • Experience preparing and troubleshooting complex tax returns • Strong communication and problem-solving skills • Ability to work independently while being an active part of a remote team • Dependable, positive, and comfortable working in a fast-paced environment • Full-time availability during tax season • Dependable high-speed internet • Reliable cell phone service • A quiet, professional workspace • Consistent availability and responsiveness during scheduled hours

🏖️ Benefits

• Bonus based on performance • Competitive salary • Employee discounts • Flexible schedule • Free tax training • Continuing education for tax preparers • Tax Pro bonus program • Other award drawings • Seasonal opportunities • Flexible scheduling • Work-life balance • Transferable tax-preparation skills • Recognition and appreciation programs • Team celebrations at the end of tax season

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