Virtual Receptionist

Job not on LinkedIn

🔥 44 minutes ago

🇨🇦 Canada – Remote

💵 $52k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Jane.app

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

Jane. app is a comprehensive practice management software designed for healthcare practitioners. Its platform includes features such as online booking, billing, and scheduling, with integrated telehealth capabilities that are HIPAA, PIPEDA, and GDPR compliant. Jane. app also offers customizable charting and reporting tools, payment processing options, and secure data storage solutions for multi-location practices. Additionally, their software is tailored for various types of healthcare clinics, providing an intuitive, web-based interface that improves clinic operations and patient experiences. The system is designed to simplify administrative tasks and enhance the efficiency of running a healthcare practice.

📋 Description

• Answer patient calls for a group of clinics • Book, update, change, and cancel appointments in Jane in real time • Help callers feel looked after with warmth, patience, and professionalism • Resolve questions on the first call whenever possible • Work with Virtual Assistants to pass along details and follow up on requests • Keep clinic schedules accurate • Protect patient information in line with PIPEDA and HIPAA standards • Test AI tools and share approaches that save clinics time without compromising quality or privacy

🎯 Requirements

• 3+ years of administrative experience in a healthcare or wellness clinic, with substantial front-desk or reception phone experience • About 2 years or more of day-to-day Jane use in a clinic, including scheduling, booking changes, and invoicing • Understanding of practitioner workflows and patient needs across naturopathic medicine, mental health, and medical aesthetics • Excellent verbal communication skills and a calm, professional phone manner • Strong problem-solving skills and attention to detail • Comfort with web-based calendars, phone and email systems, and clinic software • Ability to learn new tools quickly • Curiosity about AI tools and willingness to test them • Based in Canada and available Monday to Friday • Ability to work 8-hour shifts between 7am and 7pm in the hired time zone • Experience with virtual phone systems or high-volume call queues is a nice-to-have • Legal right to work in Canada without employer sponsorship

🏖️ Benefits

• Health benefits starting on your very first day • 2 weeks of paid vacation • Fully remote work from anywhere in Canada • A full training program before you start taking calls for your clinics