Strategic AI Outcomes Manager

🕒 August 5

🇺🇸 United States – Remote

💵 $201k - $237k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🤖 Artificial Intelligence

🦅 H1B Visa Sponsor

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Logo of Jasper

Jasper

51 - 200 employees

Founded 2021

🤖 Artificial Intelligence

📣 Marketing

☁️ SaaS

Artificial Intelligence • Marketing • SaaS

Jasper is a purpose-built generative AI platform designed specifically for marketers. It empowers marketing teams by providing advanced AI tools and applications that integrate seamlessly with existing marketing workflows and systems. Jasper is focused on enhancing marketing efficiency and effectiveness by offering tools such as AI chatbots, image editing, document editing, and brand management features. The platform is built on a foundation of security and compliance, ensuring enterprise-grade protection while leveraging AI for marketing success. Jasper also offers educational resources and community support to help users maximize the platform’s capabilities.

📋 Description

• Build trusted-advisor relationships with senior marketing, operations, digital transformation, and executive leaders • Facilitate strategic conversations connecting Jasper's capabilities to customer business priorities • Help customers develop and evolve enterprise AI strategies and roadmaps • Lead executive conversations focused on outcomes, value realization, adoption trends, and future opportunities • Define measurable success metrics and build multi-quarter success plans • Identify, prioritize, and expand high-impact AI use cases across business units • Track progress toward outcomes and proactively remove barriers • Drive enterprise adoption by identifying new teams, workflows, and business processes for Jasper • Partner with customer champions to build internal momentum and lead organizational change • Recommend governance, enablement, and operating models for sustainable AI adoption • Orchestrate Solutions Architects, Product, Marketing, and Customer Education teams • Advocate for customer needs and influence product roadmap priorities • Work with Account Executives to surface strategic growth opportunities while commercial teams own pricing, renewals, and contracting • Manage complex executive-level escalations through concrete resolution • Surface customer success stories and best practices and identify advocacy opportunities • Bring enterprise customer insights back to Jasper to improve products and customer programs

🎯 Requirements

• 7–10+ years in Enterprise Customer Success, Strategic Consulting, Digital Transformation, Management Consulting, or a similar customer-facing strategic role • Experience managing complex enterprise accounts with executive stakeholders • Proven ability to influence VP- and C-level leaders • Track record of leading organizational change or transformation initiatives • Strong business acumen connecting technology investments to measurable outcomes • Executive presence and facilitation skills • Ability to influence without authority • Comfort operating in ambiguity on 12–18 month outcome cycles • Hands-on experience with generative AI, AI transformation, or other emerging technologies • Background in marketing technology, SaaS, or enterprise software • Experience working with Fortune 500 organizations • Consulting experience at firms such as Accenture, Deloitte, Slalom, EY, Bain, or McKinsey is a plus • Must be legally eligible to work in the United States • Role requires at least two years of valid U.S. work authorization • Willingness to address visa sponsorship requirements as specified in the application

🏖️ Benefits

• Comprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families • 401(k) program with up to 2% company matching • Equity grant participation • Flexible PTO • FlexExperience budget ($900 annually) • FlexWellness program ($1,800 annually) • Generous budget for home office setup • $1,500 annual learning and development stipend • 16 weeks of paid parental leave

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