Global Technical Services Operations Lead

Job not on LinkedIn

🕒 September 2

🏄 California, Colorado, +4 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🗽 New York – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

💵 $133.1k - $199.3k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Jones Lang LaSalle Americas, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

🏠 Real Estate

🤝 B2B

💼 Consulting

Real Estate • B2B • Consulting

Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.

📋 Description

• Oversee regional engineering teams worldwide, ensuring operational excellence and alignment with Oracle contract requirements • Lead global engineering operations across Americas, EMEA, LAD, and JAPAC regions for Oracle's portfolio • Oversee Building and Technical Services teams responsible for MEP and critical infrastructure systems • Ensure compliance with statutory, building code, fire, and safety requirements • Maintain safety and technical training programs • Support management of 24/7 on-site coverage requirements and emergency response procedures • Drive achievement of Core KPI targets • Monitor and report monthly and quarterly performance metrics through Oracle's governance framework • Implement root cause analysis and remedial action plans when KPIs are not met • Ensure commissioning, testing, and documentation of MEP systems • Propose technology upgrades and modernization projects with ROI analysis and business case justification • Implement Water Safety Management Plans and environmental compliance programs • Develop and maintain employee training programs and completion records • Collaborate with Oracle's Global Process Owners on training initiatives • Provide monthly, quarterly, and year-to-date operational reports • Deliver self-performance assessments and summaries of value-add contributions • Participate in business review meetings presenting performance metrics across all facilities • Maintain records and reports in Oracle's CMMS

🎯 Requirements

• Bachelor's degree in Engineering (Mechanical, Electrical, or related discipline) • Minimum 10+ years senior-level IFM hard service delivery management • Proven track record managing large-scale, multi-site regional technical operations • Experience with preventive maintenance programs, asset management, and life cycle planning • Experience managing vendor relationships and third-party service providers • Track record of achieving and exceeding service level agreements and KPI targets • Deep knowledge of MEP systems, building automation, critical infrastructure, and life safety systems • Strong understanding of CMMS platforms and facilities management technology systems • Knowledge of OSHA, environmental regulations, and building codes across multiple jurisdictions • Demonstrated ability to lead and develop high-performing technical teams across diverse geographies • Strong project management skills with ability to oversee multiple concurrent initiatives • Excellent communication skills with ability to present technical information to executive stakeholders • Ability to analyze performance data, identify trends, and implement corrective actions • Strong financial acumen with experience managing operational budgets and capital programs • Candidates must be authorized to work in the United States without sponsorship

🏖️ Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay