Product Manager, Automations

November 25

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Jobber

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SaaS • B2B

Jobber is a SaaS platform that helps home-service businesses (such as HVAC, plumbing, landscaping, cleaning, and other field service trades) manage quoting, scheduling, dispatch, invoicing, payments, customer communications, and operations from a single app. It offers CRM, automated workflows, AI features for job pricing and communications, online booking and payments, and reporting to help small and midsize service contractors save time, win more jobs, and grow revenue.

501 - 1000 employees

Founded 2011

☁️ SaaS

🤝 B2B

📋 Description

• Build a deep understanding of our customers: service providers consisting of home service businesses (such as plumbing companies, landscapers, electricians etc.) spread across industries, locations, and sizes. • Define and build Jobber’s Automation Strategy that maps how automation will make a meaningful impact in the lives of our customers and fits into the company’s broader product and business goals. • Set the Automations roadmap and ruthlessly prioritize to bring the Automations Vision to life. Balance quick wins (templates, small feature upgrades) with long-term strategic bets. • Leverage AI to create dynamic and personalized experiences for our customers. • Partner closely with other teams and departments across the company (e.g., Sales, Success, Product Marketing, other product teams, and more) to launch and scale new ideas. • Define and monitor key product and success metrics across discovery, adoption, revenue, churn, and engagement to track the success of your bets, stepping in when things are not tracking with business goals.

🎯 Requirements

• Experience as a product manager or product owner in a SAAS environment, with a focus on automations, workflows, or AI products. • Ability to distill complex workflows and customer needs into easy-to-digest solutions. • Experience with cross-functional collaboration (e.g., engineering, design, marketing) to define and deliver complex products. • Strong analytical skills, with the ability to use data and customer feedback to inform decisions and optimize product features. • Ability to independently drive initiatives, manage multiple priorities, and operate with a high degree of autonomy while collaborating with senior leadership for alignment. • Excellent written and verbal communication skills, with the ability to articulate vision, goals, progress, and results to various stakeholders. • Strong understanding of user experience principles, particularly concerning workflows, automations, and AI-driven products. • Self-motivated and autonomous, with the ability to manage multiple priorities and navigate ambiguity.

🏖️ Benefits

• Equity rewards • Annual stipends for health and wellness • Retirement savings matching • Extended health package with fully paid premiums for body and mind • Dedicated talent development program including career coaching and opportunities for career development. • Paid time off including vacation and health days