Senior Technical Program Manager, Data Integration

3 days ago

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Jobber

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SaaS • B2B

Jobber is a SaaS platform that helps home-service businesses (such as HVAC, plumbing, landscaping, cleaning, and other field service trades) manage quoting, scheduling, dispatch, invoicing, payments, customer communications, and operations from a single app. It offers CRM, automated workflows, AI features for job pricing and communications, online booking and payments, and reporting to help small and midsize service contractors save time, win more jobs, and grow revenue.

501 - 1000 employees

Founded 2011

☁️ SaaS

🤝 B2B

📋 Description

• Reporting to the Director of Technical Program Management, the Senior Technical Program Manager will drive discovery and support delivery of scalable data platforms and syncs that move data between our product, data warehouse, and critical business tools (ex, Hubspot and Salesforce). • These connections provide critical business value for all of our customer-facing teams who rely on timely insights to best support our customers and provide a personalized customer journey. • More generally, the TPM will prioritize creative, complex and impactful solutions while ensuring timely and high-quality delivery. • This role requires strong leadership, excellent communication skills, and the ability to balance technical functionality with performance and maintainability. • The Senior TPM will collaborate closely with Data Integration’s Engineering Manager to drive project outcomes, development and maintenance of clear roadmaps, and foster strong cross-functional relationships with senior stakeholders. • While the focus is usually tied to the initiatives going through their primary team, this role often requires coordinating technical program delivery across cross-functional teams.

🎯 Requirements

• Experience as a Technical Program Manager, Technical Product Manager, or similar role • Experience in SAAS business and an understanding of the basic SAAS metrics that lead to business success • Execution excellence. Creating insights is one thing – leading and driving execution is another. • Next level communication skills. Your written and verbal communication skills help articulate the voice of the customer and the needs of the business. • A shipping mindset. We don't believe in spending forever analyzing and debating. • A data-driven mindset. You look to data to define a problem, and you also look to data to prove your success. • A strong technical background which enables you to engage with engineers about architecture and technical considerations that impact backend systems. • A knack for the details, with an understanding of the big picture. • Ownership. You are driven to do the right things for your work. • It would be really great (but not a deal breaker) if you had: • Experience working with Data Engineering delivery teams • Experience exploring data models, reading SQL, vetting and validating data requirements • An understanding of/or experience with CRM and Marketing systems (ex, Hubspot, Salesforce) • A general understanding of data integration patterns and common integration tools (ex: Fivetran and Hightouch)

🏖️ Benefits

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind • retirement savings plan matching • stock options • Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family. • A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential. • A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.