Customer Service Specialist – Content Writing

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🕒 March 20

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Jobs for Lebanon

WebsiteLinkedInAll Job Openings

51 - 200 employees

Prompted by a deep sense of belonging, responsibility, and concern for their country, a group of Lebanese ex-pats and Lebanese in Lebanon came together to create “Jobs For Lebanon” in early 2020.“Jobs for Lebanon” is a citizen-led initiative with the objective to address the ongoing economic crisis in Lebanon encouraging the 16 million Lebanese diasporas to offer opportunities to qualified Lebanese talents.Its online hiring marketplace allows employers to post jobs, and for Lebanese candidates to browse available opportunities and apply directly through our platform.Jobs for Lebanon is powered by SmartRecruiters, the leading online recruiting software based in San Francisco. Companies worldwide including Equinox, Skechers, Visa, Twitter, and more — use SmartRecruiters for all their hiring globally.

📋 Description

• Writing financial templates in English and/or French • Providing customer service via phone, e-mail, voice chat or video chat • Acquiring information from clients • Preparing documents, reports and updating customer database • Collaborating with the management team and training new customer service agents • More detailed responsibilities will be presented during the hiring process

🎯 Requirements

• English level - C1 , native or near-native speakers • French level - C1 , native or near-native speakers • Modern Computer/Laptop with fast, stable internet connection and quiet working environment • Experience in Creative Writing, content writing and financial vocabulary both in English and French • Experience in Marketing and/or Sales • Strong phone communication, presentation skills and active listening • Ability to multi-task, prioritize, and manage time effectively • Proficient in Word, Excel, Google Docs and Sheets, and Outlook • Experience working with western companies (is a plus)