Strategic Account Manager

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October 29

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Boulevard

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SaaS • Beauty • Wellness

Boulevard is a leading client experience platform designed for appointment-based, self-care businesses such as medspas, salons, spas, barbershops, and nail salons. With a focus on enhancing customer engagement and business efficiency, Boulevard offers a comprehensive suite of solutions including self-booking, client profiles, loyalty programs, payment systems, and marketing tools. The platform supports over 30,000 self-care professionals by streamlining scheduling, reports, and point-of-sale operations. Boulevard aims to elevate the self-care experience through innovative technology, empowering practitioners and delighting clients alike.

201 - 500 employees

☁️ SaaS

💄 Beauty

🧘 Wellness

📋 Description

• Build and maintain strong, trust-based relationships with multiple client decision-makers. • Act as a strategic advisor to clients for upselling. • Serve as the primary point of contact for strategic discussions. • Develop and execute sales strategies to achieve revenue expansion targets. • Negotiate contract renewals with price increases and new products. • Develop comprehensive account plans outlining growth opportunities. • Work closely with sales, customer success, and R&D teams.

🎯 Requirements

• Minimum of three years experience as a strategic account manager or in a similar role. • Proven work experience in managing key accounts, ranging from $100k- $1M ARR. • Excellent communication, negotiation, and stakeholder management skills. • Strong listening and selling skills, with a passion for discussing strategic terms. • Demonstrated ability to think strategically about business, products, and technical deliverables. • Ability to manage multiple decision-makers and customer account plans simultaneously.

🏖️ Benefits

• 401(k) match plus dental, medical, vision, and life insurance. • Flexible vacation day policy. • Fully remote with a work from home stipend every month. • Family planning resources and specialized support programs. • Equity opportunities.