Client Manager

🕒 September 29

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🤝 Client Partner

👻 Ghost score 11%

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Logo of Jonas Software

Jonas Software

1001 - 5000 employees

🏗️ Construction

💼 Consulting

🏥 Healthcare

Construction • Consulting • Healthcare

Jonas Software is a prominent acquirer of vertical market software companies, with a rich history of over 20 years. The company focuses on mission-critical software solutions across various industries, aiming to provide business tools and a network for growth. Jonas Software operates under a decentralized structure, allowing acquired companies to maintain their autonomy while tapping into Jonas's extensive experience and best practices. They adhere to a 'buy & hold forever' strategy, ensuring long-term stability and a permanent home for acquired businesses. With more than 130 successful acquisitions under its belt and being part of Constellation Software, Jonas Software emphasizes preserving the legacy and culture of the companies it acquires, fostering a culture of sharing and leveraging expertise in vertical market software.

📋 Description

• Manage the entire sales process from lead generation through product demonstration, negotiation, and closing • Maintain accurate CRM records and consistent CRM hygiene throughout the sales cycle • Meet activity KPIs and sales revenue targets • Manage and nurture current accounts, minimize attrition, provide regular touchpoints, and assist with renewals and documentation • Prioritize client needs to ensure exceptional customer service and satisfaction • Collaborate with marketing on marketing-qualified leads, timely follow-ups, and sales-marketing coordination • Prepare quotes, manage contracts, and handle RFP documentation and responses • Conduct onsite and remote product demonstrations • Participate in trade shows and industry events • Provide regular pipeline, target, and closed-deal reports to the Director of Sales

🎯 Requirements

• 10+ years of sales experience, with at least 5 years in client management or account management • Proven success in selling software, including SaaS solutions • Strong knowledge of CRM systems, particularly Salesforce • Excellent verbal and written communication skills • Ability to work independently and collaboratively, with strong problem-solving abilities • Experience in conducting software demonstrations and handling objections • Strong organizational and time management skills • Self-motivated, with a focus on customer service and achieving sales targets • Ability to travel within Canada and the United States • Experience with Jonas Club software or similar solutions is an asset

🏖️ Benefits

• Full-time, regular employment • 40 scheduled hours per week

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