Underwriting Support Specialist

🕒 August 21

🇺🇸 United States – Remote

💵 $35k - $55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

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K2 Insurance Services

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

📣 Marketing

🛡️ Insurance

Consulting • Marketing • Insurance

K2 Insurance Services is a leading provider of specialty insurance solutions, founded by experienced veterans in the insurance industry. The company focuses on program innovation, integrity, and customer-centricity, distributing innovative products through various channels including direct, retail, and wholesale. With a commitment to underwriting profitability and long-term stability, K2 serves brokers, carriers, reinsurers, and MGAs, developing unique programs to protect what matters most to their clients and partners.

📋 Description

• Provide administrative, operational, and technical support to the FirePlus underwriting teams • Assist in preparing and reviewing new business submissions, endorsements, renewals, and cancellations • Enter and maintain policy, risk, and customer information in underwriting systems • Ensure underwriting files are complete, accurate, and compliant with company standards • Gather and validate information required for risk assessment and decision-making • Assist with rating support activities as directed • Review applications and supporting documentation for completeness and accuracy • Verify data integrity across multiple systems and identify discrepancies • Maintain electronic records and documentation according to company procedures • Conduct quality checks on policy transactions and underwriting files • Prepare reports, correspondence, and underwriting documentation • Serve as a point of contact for agents, brokers, and internal business partners • Respond to inquiries about submissions, policy changes, and documentation requests • Coordinate communication between underwriting, operations, claims, and service teams • Provide timely customer service to internal and external stakeholders • Ensure adherence to underwriting guidelines, regulatory requirements, and company policies • Identify process improvement opportunities • Support departmental audits and compliance reviews • Report to the Underwriting Department Head or designated leadership team member

🎯 Requirements

• High school diploma or equivalent required • Associate’s or Bachelor’s degree in Business, Insurance, Finance, Risk Management, or a related field preferred • 1-3 years of insurance, underwriting support, policy administration, or related administrative experience preferred • Experience working within property & casualty, specialty, or commercial insurance environments is beneficial • Strong attention to detail and accuracy • Excellent organizational and time management skills • Ability to manage multiple priorities in a fast-paced environment • Strong verbal and written communication skills • Proficiency with Microsoft Office Suite, particularly Excel, Word, and Outlook • Experience using policy administration and underwriting systems preferred • Ability to work independently and collaboratively within a team environment • Strong analytical and problem-solving skills • Ability and discipline to work fully remotely • Ability to communicate effectively via phone, video conferencing, and email • Flexibility for extensive work hours during peak business periods from April 1st through July 15th and October 1st through December 15th • Flexibility for 0%-10% business travel

🏖️ Benefits

• Competitive compensation • Medical insurance • Dental insurance • Vision insurance • Paid time-off in year of hire • 401(k) with generous employer match • Opportunity to join an established organization in growth mode • Ability and discipline to work fully remotely