Kadince
11 - 50 employees
💼 Consulting
📣 Marketing
🏦 Banking
Consulting • Marketing • Banking
Kadince is a software development company that specializes in creating community involvement software tailored for financial institutions, including banks and credit unions. Their solutions aim to modernize and make efficient the management of community engagement initiatives, enabling financial organizations to maximize their impact and streamline processes such as grant management, event management, and volunteer tracking.
Customer Success Manager
Job not on LinkedIn
🕒 January 11
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Kadince
11 - 50 employees
💼 Consulting
📣 Marketing
🏦 Banking
Consulting • Marketing • Banking
Kadince is a software development company that specializes in creating community involvement software tailored for financial institutions, including banks and credit unions. Their solutions aim to modernize and make efficient the management of community engagement initiatives, enabling financial organizations to maximize their impact and streamline processes such as grant management, event management, and volunteer tracking.
📋 Description
• Provide exceptional customer support and onboarding for financial professionals • Assist customers in using the software effectively • Review emails and respond to customer requests • Log customer interactions in Salesforce • Work collaboratively with team members and clients • Set and meet KPIs for customer satisfaction
🎯 Requirements
• At least 1 year of experience working in the financial industry • Experience with community involvement, CRA, complaints, or marketing • Compassionate with a lot of empathy • Self-starter who doesn’t need every moment of the day planned • Desire to improve listening and teaching skills
🏖️ Benefits
• Competitive pay • 401(k) matching • Generous paid leave • Insurance (medical, dental, vision, life, short-term disability) • Flex spending account • Celebrations for birthdays and work anniversaries • Fun gifts for team members
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