Key Account Manager

Job not on LinkedIn

🔥 6 minutes ago

🌏 Anywhere in the World

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Kaiko Systems

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

☁️ SaaS

🚗 Transport

🤝 B2B

💰 $6.6M Series A - Kaiko Systems on 2025-03

SaaS • Transport • B2B

Kaiko Systems is an operational intelligence company that provides SaaS tools for maritime operators. It converts manual shipboard operations into validated, real-time insights to help shipping companies prevent incidents, boost operational efficiency, and reduce maintenance costs. The platform claims to save crews around 50% of the time on deck operations, uses plausibility checks to ensure data validity, and produces actionable recommendations to optimize maintenance planning and costs.

📋 Description

• Own a portfolio of live customer accounts • Serve as the primary customer contact and internal account-health owner • Run customer business reviews using account metrics and drive decisions • Maintain accurate account records, including status, ARR, stakeholders, and risks • Identify and develop opportunities to expand fleet or product usage, involving the Account Executive for commercial steps • Detect account risks and customer problems early and recommend actions • Relay customer feedback and recurring patterns to product and leadership teams • Improve account-management processes, including health tracking, handovers, and account reviews • Learn the product and demonstrate it to customers • Build customer relationships across the portfolio and independently manage accounts within six months • Support renewal forecasting through accurate account records

🎯 Requirements

• At least 2 years in account management, customer success or a similar role, owning named accounts • Comfortable commercially, including running renewal conversations, raising price increases, and discussing expansion • Comfortable working with technical stakeholders such as superintendents and fleet managers • Data-driven approach to account management and customer value measurement • Proactive customer outreach and account monitoring • Strong organization across follow-ups, reviews, and renewal dates • Maritime, logistics, industrial, or other complex B2B experience is an advantage • Fluent English • Additional languages relevant to company markets are an advantage • Ability to work remotely with discipline • Working day overlaps substantially with Central European Time • Willingness to travel to customers and industry events

🏖️ Benefits

• Fixed-term contract: 12-month contract • 40 hours/week • 24 days of annual leave • Remote work most of the time • Company events and regular opportunities to get everyone in a room • Growth opportunities and clear progression expectations • Direct, early feedback • Access to the reach and stability of the UniSea Group • Opportunity to influence product and sales decisions directly • Willingness to travel to customers and industry events