Senior Website Project Manager

🔥 13 hours ago

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

💵 CA$75.4k - CA$93.7k / year

⏰ Full Time

🟠 Senior

👷‍♀️ Project Manager

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Kanopi Studios

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🏥 Healthcare

☁️ SaaS

Consulting • Healthcare • SaaS

Kanopi Studios is a company that specializes in designing, building, and supporting websites for clients who aim to make a positive impact. They work with changemakers across various sectors, including healthcare, education, and non-profit organizations, using platforms like Drupal and WordPress to create and manage these digital spaces. Rated highly on Clutch, Kanopi's clients value their creativity, transparency, and commitment to partnership, resulting in a strong client retention rate. With a focus on creating impactful and functional digital solutions, Kanopi Studios aims to make the internet a better place, one website at a time.

📋 Description

• Manage a portfolio of Drupal and/or WordPress build and support projects, including complex, high-visibility accounts • Serve as primary client contact and trusted advisor • Communicate client business needs to internal teams • Identify opportunities for larger projects and initiatives • Recommend website improvements • Lead client meetings, feature demonstrations, updates, and next-step communications • Build client relationships supporting renewals and account growth • Lead onboarding, kickoff calls, and transitions between build and support • Maintain organized and prioritized project backlogs • Evaluate tasks and requests against project goals and scope • Handle quick-win site configurations, content entry, and initial bug troubleshooting • Collaborate with clients and internal teams to resolve blockers and anticipate needs • Forecast and coordinate developers, UX/UI designers, and strategists • Review completed designs, tickets, content, and development work for quality • Monitor and forecast budgets and timelines • Report project progress and hours used to clients and management • Identify, mitigate, and escalate risks and urgent support issues • Use Teamwork, Slack, Google Workspace, Zoom, and Claude • Use AI to draft communications, summarize meetings, write tickets, and prepare status updates • Participate in and lead meetings, standups, retrospectives, and process improvements • Monitor workloads and support sustainable team pacing • Build repeatable processes and mentor other project managers

🎯 Requirements

• 5+ years of digital agency project management experience, including leading Drupal and/or WordPress projects • Proven track record managing the full life cycle of web build projects and long-term client support engagements • Fluency in agile workflows, ticketing systems, and client documentation • Proficiency with AI tools like Claude • Hands-on experience troubleshooting bugs, working with site configurations, and managing content in Drupal and/or WordPress • Strong working knowledge of website performance, configuration, and development fundamentals • Ability to balance scope, timelines, and budgets while maintaining quality and team morale • Strong time management skills • Experience forecasting and resourcing development project needs • Ability to set priorities and communicate changes effectively • Proactive, empathetic, and confident communication skills • Experience managing multiple active projects • Solution-oriented approach to risk mitigation, issue tracking, change management, and escalations • Strong problem-solving skills, emotional intelligence, and initiative • Experience mentoring or guiding project managers or team members • Passion for Drupal, WordPress, and open source software • Experience managing distributed project teams in a remote-first environment • Availability during core Pacific Time Zone hours • Legally authorized to work in the US or Canada • No visa sponsorship available

🏖️ Benefits

• Comprehensive medical, dental and vision insurance coverage for US employees, covering up to 100% of the total cost of health benefits • CAD Health and Dental coverage for employees and dependents • Retirement matching program • Paid time off • Remote workspace stipend • Inclusive and accessible recruitment process accommodations