Data Quality Associate

🔥 12 hours ago

🇨🇦 Canada – Remote

💵 $19 - $26 / hour

⏱ Part Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Kawartha Financial Services

Kawartha Financial Services

201 - 500 employees

🛡️ Insurance

💼 Consulting

🏦 Banking

Insurance • Consulting • Banking

Kawartha Financial Services is a community-focused credit union division operating in Ontario that provides personal and business banking services, including chequing and savings accounts, mortgages, loans, credit cards, GICs, investment and wealth management, insurance, and estate planning. It serves members through branch locations, surcharge-free ATMs and digital channels, emphasizes local decision-making and community involvement, and recently became a division of Libro Credit Union Limited.

📋 Description

• Engage in phone conversations with members, ensuring members are comfortable providing the information required to update records • Aim to resolve and update all required data during one interactive interaction (call) with the member • Identify other member service opportunities or outstanding questions that require follow up by other Credit Union partners • Provide referrals to branches or Contact Centre Associates for further products or services that enhance the member’s financial well-being • Perform administrative duties, data entry, staff communication (verbal and written), and other special sub-projects as needed

🎯 Requirements

• High School Diploma or GED Equivalent • One year in a front line banking role, or equivalent experience • A minimum of one year experience in a customer service role within the financial services industry • Excellent organization and time management skills • Excellent problem-solving and communications skills • Successful candidate must reside within three hours of Kawartha Financial Services' Regional Office in Peterborough, ON • New employees are required to disclose their vaccination status as a condition of hire • If applicable, new employees must provide proof of vaccination status on or before their first day of work

🏖️ Benefits

• Permanent, part-time position • Inclusive, accessible, barrier-free workplace • Accommodation available during the recruitment and selection process

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