Sales Account Manager

🔥 0 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 11%

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Keyloop

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🚘 Automotive

☁️ SaaS

🏢 Enterprise

Automotive • SaaS • Enterprise

Keyloop is a provider of cloud-based software and services that power automotive retail, helping dealerships, OEMs and automotive groups manage sales, marketing, inventory, service and finance across online and showroom channels. Its Fusion Automotive Retail Platform (Sales Hub, Acquisition Hub, Vehicle Hub, Service Hub), Keyloop DMS and VEGA predictive intelligence streamline operations, improve profitability, and connect dealer workflows through integrations and a partner ecosystem. Keyloop primarily delivers enterprise SaaS solutions to automotive businesses as a B2B technology provider.

📋 Description

• Own and develop key client relationships across a defined portfolio of top UK automotive retail accounts • Serve as the primary point of contact and build trusted-advisor relationships with senior stakeholders • Lead initiatives to retain clients and expand revenue through upsell and cross-sell strategies with sales executives • Coordinate sales, professional services, and customer success teams within a cross-functional pod • Develop and maintain strategic account plans covering client goals, risks, opportunities, and business outcomes • Represent the customer voice internally and align product development, support, and service delivery with client needs • Track account health and performance using data and insights • Proactively address challenges and improve adoption and customer satisfaction • Build long-term partnerships, drive client satisfaction, and identify portfolio expansion opportunities

🎯 Requirements

• At least 4 years of hands-on experience managing client accounts, focused on customer success and business growth • Proven experience in account management, preferably within the SaaS or software sector • Strong understanding of SaaS business models and customer lifecycle management • Familiarity with solution selling or consultative selling methodologies • Knowledge of customer success best practices and account retention strategies • Exceptional relationship-building and communication skills with a consultative and customer-centric approach • Ability to lead cross-functional teams and manage multiple stakeholder relationships across complex environments • Comfortable with commercial discussions, contract negotiations, and revenue accountability • Strategic, results-driven mindset and ability to translate business needs into actionable solutions • Willingness to travel as needed across the region • Automotive retail experience is a bonus, not a requirement • Academic qualifications are not required; selection is based on experience and potential

🏖️ Benefits

• Training and support for trying new things, adapting to changes, and exploring different career paths • Career development investment and opportunities for progression • Inclusive work environment and culture • AI tools training to boost creativity and productivity • Performance-based pay and benefits