Technical Account Manager – Electronic Security Systems

🕒 June 6

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Logo of K Group Companies

K Group Companies

51 - 200 employees

K Group Companies is a group of companies located in Grand Rapids, MI, focused on providing technology solutions for many markets throughout North America, since 1980. The IT service companies that are a part of the K Group family include Standard Computer Systems, INC, the Standard Computer Systems Office Automation Group, Data Consultants, INC, K-Data Systems, LLC and Riverview Service. Our offerings include solutions such as managed IT services, web & application development, physical security integration, office equipment solutions and a state-of-the-art data center.

📋 Description

• Develop and manage client relationships, serving as the primary point of contact for key accounts. • Generate new business opportunities by expanding within existing accounts. • Collaborate with clients to understand business challenges and align solutions across physical security and managed services. • Leverage knowledge of CCTV, intrusion, fire, and nurse call systems to design tailored solutions. • Stay current with new security technologies, products, and industry trends to advise clients effectively. • Partner with technical teams to ensure client needs are accurately translated into deliverables • Identify opportunities for up-selling and cross-selling across the security and IT service portfolio.

🎯 Requirements

• 2-4 years of technical sales or account management experience in security or related industries. • Strong knowledge of CCTV, fire systems, intrusion detection, access control, or emergency nurse call systems. • Must have experience in account management • Excellent communication and relationship-building skills. • Be able to work at a fast-paced environment • Strong technical aptitude with digital and security technologies. • Commercially minded with a focus on delivering measurable client and business outcomes.

🏖️ Benefits

• Competitive base salary based on experience • Bonus and commission programs • Paid Time Off (PTO) • Volunteer Paid Time Off (VTO) • 100% employer paid family health insurance premium • 100% employer paid disability insurance • 100% employer paid dental & vision insurance • 401k with Safe Harbor contributions from company annually • Profit sharing opportunities

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