Kimoby - Dealer Engagement System
51 - 200 employees
🤝 B2B
🚘 Automotive
B2B • Automotive
Kimoby is a Dealer Engagement System focused on optimizing dealership interactions to enhance customer satisfaction and improve operational efficiency. Integrated with dealership management systems (DMS), Kimoby's platform offers features such as increasing repair orders, speeding up approvals, reducing staff overload, and maximizing loaner profitability. It addresses the increasing demands of modern consumers by facilitating communication through personalized interactions, video communications, and mobile payments. Kimoby aims to drive loyalty and growth for dealerships by providing solutions that streamline operations and enhance customer experiences.
Client Onboarding Specialist – Spécialiste de l'intégration client
🔥 14 hours ago
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Kimoby - Dealer Engagement System
51 - 200 employees
🤝 B2B
🚘 Automotive
B2B • Automotive
Kimoby is a Dealer Engagement System focused on optimizing dealership interactions to enhance customer satisfaction and improve operational efficiency. Integrated with dealership management systems (DMS), Kimoby's platform offers features such as increasing repair orders, speeding up approvals, reducing staff overload, and maximizing loaner profitability. It addresses the increasing demands of modern consumers by facilitating communication through personalized interactions, video communications, and mobile payments. Kimoby aims to drive loyalty and growth for dealerships by providing solutions that streamline operations and enhance customer experiences.
📋 Description
• Guide new customers through onboarding after the Sales team closes a deal • Turn signed contracts into operational dealerships that are confident and quickly realizing value • Solve customers’ most pressing operational challenges • Build trust with key stakeholders • Manage multiple onboarding processes simultaneously • Conduct video calls and structured follow-up • Stay current on industry trends • Translate technical and operational changes into plain language • Follow the onboarding process while supporting the broader Customer Success team when needed
🎯 Requirements
• Proven experience in customer onboarding or another customer-facing role • Fluent English, spoken and written • French is an asset • Strong listening and probing skills • Comfortable teaching and explaining products • Fast, practical problem-solving suited to real dealership situations • Clear, persuasive presentation skills • Organized, tenacious follow-up • Availability for a 14-month maternity-leave replacement contract • Desired start date: Mid-November
🏖️ Benefits
• Group insurance from day 1, including telemedicine and access to private clinics (Quebec only), with employer contribution • Remote work and schedule flexibility • 3 weeks of vacation • Paid time off between Christmas and New Year • 4 sick and mental health days per year • RRSP with employer contributions (2% after 6 months) • Learning-rich environment with opportunities for curiosity, initiative, and collaboration
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