
10,000+ employees
Founded 1975
🏭 Manufacturing
💼 Consulting
📦 Logistics
Manufacturing • Consulting • Logistics
KLA is a leading global technology company specializing in process-control and process-enabling solutions for the semiconductor and electronics industries. It develops technologies that help in chip manufacturing, including defect inspection, metrology, and process management. KLA leverages advances in artificial intelligence and other technologies to improve quality control and performance in areas such as automotive, IoT, and 5G. Additionally, KLA is committed to diversity and social responsibility through its ESG initiatives and community investments via the KLA Foundation.
🕒 September 8
🏄 California – Remote
💵 $114.8k - $168.4k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 Application Engineer
🦅 H1B Visa Sponsor
👻 Ghost score 20%
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10,000+ employees
Founded 1975
🏭 Manufacturing
💼 Consulting
📦 Logistics
Manufacturing • Consulting • Logistics
KLA is a leading global technology company specializing in process-control and process-enabling solutions for the semiconductor and electronics industries. It develops technologies that help in chip manufacturing, including defect inspection, metrology, and process management. KLA leverages advances in artificial intelligence and other technologies to improve quality control and performance in areas such as automotive, IoT, and 5G. Additionally, KLA is committed to diversity and social responsibility through its ESG initiatives and community investments via the KLA Foundation.
• Provide technical assistance, troubleshooting, and customer support for Frontline software products • Deliver customer training and implementation support for new customers, product deployments, upgrades, and new feature introductions • Support sales activities as needed, including technical discussions, customer presentations, and product feature demonstrations • Collect, document, and communicate customer feedback to support product improvements and enhancement planning • Participate in domestic and international travel to support customer engagements, implementations, training, and project activities • Support Frontline software products across the Americas and Europe • Combine customer support, customer training, and technical project management, with an approximate focus of 50% customer support, 25% customer training, and 25% technical project management • Report to the Regional Product Manager, Americas and Europe
• Administration-level knowledge of Frontline software products, including InCAM Pro, InFlow, InSight, or Genesis • Industry experience PCB manufacturing processes and related engineering workflows are highly desirable • Ability to work independently while collaborating effectively within a dynamic, cross-functional team environment • Strong verbal and written communication skills, with the ability to explain technical subjects clearly to customers and internal teams • Fluency in English is required; additional languages are a plus • Previous experience in customer support, software implementation, technical training, and technical project management • Experience with high-level programming languages such as Perl or Python and Oracle database management is a plus • 25% travel, both domestic and international • Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years
• Medical, dental, vision, life, and other voluntary benefits • 401(K) including company matching • Employee stock purchase program (ESPP) • Student debt assistance • Tuition reimbursement program • Development and career growth opportunities and programs • Financial planning benefits • Wellness benefits including an employee assistance program (EAP) • Paid time off • Paid company holidays • Family care and bonding leave • Performance incentive programs may be available
Apply Now🕒 September 8
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