Director, Compliance

🕒 June 24

🇺🇸 United States – Remote

💵 $135k - $170k / year

⏰ Full Time

🔴 Lead

🚔 Compliance

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KlearNow

WebsiteLinkedInAll Job Openings

201 - 500 employees

📦 Logistics

🤖 Artificial Intelligence

🚗 Transport

Logistics • Artificial Intelligence • Transport

KlearNow is a cutting-edge global trade platform that utilizes AI-powered solutions to simplify and automate the complex processes of global trade and customs. Founded in 2018 and based in Santa Clara, California, KlearNow provides services such as AI-powered customs clearance, trade document processing, and drayage management. The platform offers solutions that enhance efficiency, reduce manual work, and enable better decision-making for importers, exporters, freight forwarders, and customs brokers. By eliminating the need for complex integrations and providing centralized data management, KlearNow aims to futurize trade compliance and supply chain operations, significantly improving productivity and scalability.

📋 Description

• As the Director of Compliance (blend of Customs Compliance and Account Management), you will manage a remote-first team that supports a network of licensed customs broker partners and ABI users throughout the US and Canada to derive value from the platform. • Act as a knowledge leader in customs compliance as an escalation point for Internal Stakeholders: Operations, Customer Success, Sales, Marketing, Finance, Product and Engineering. • Supervise a team of Broker Partner Success (BPS) and Post-Entry Analysts remotely including coordination of weekend, holiday, and ongoing time zone coverage plans to support business continuity across the US and Canada. • Support pre- and post-entry activity including but not limited to, liaising with importers and broker partners for timely and accurate clearance, exception management audits, invoice/statement escalations, CBP/CBSA requests, and special projects such as tariff planning. • Manage PSCs/Protests tracking in the US and Corrections/Adjustments in Canada. • Ongoing (weekly, biweekly, monthly) meetings with the broker partners and ABI users. • Other duties that may arise through the normal course of business.

🎯 Requirements

• Minimum 10 years in customs brokerage, trade compliance, account management or a combination, ideally for/with enterprise-level customs brokerage operations. • Must hold a valid U.S. Customs Broker License issued by U.S. Customs and Border Protection (CBP) or equivalent such as a Certified Customs Specialist (CCS) designation from the NCBFAA. • Comfortable with ACE or similar data and other analytics tools to deliver data-driven solutions. • Demonstrated ability to articulate and translate complex concepts between various audiences with varying natural parlance and levels within an organization. • Excited to pioneer emerging technologies and integrate them into defensible operations. • Self-starter with a keen eye for detail, pride in owning your scope, and proclivity for continuous improvement. • Motivated to work in a dynamic, fast-paced startup environment.

🏖️ Benefits

• Competitive salary • Equity participation • Remote-first work environment • Health, dental, and vision benefits • Professional development support such as triennial continuing education