QA Manager

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $136k - $163k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 QA Engineer (Quality Assurance)

👻 Ghost score 0%

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Knotch

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

📣 Marketing

☁️ SaaS

🤖 Artificial Intelligence

Marketing • SaaS • Artificial Intelligence

Knotch is an AI-powered content intelligence and optimization platform that helps brands measure, diagnose, and improve content performance across their websites and customer journeys. Knotch One offers site-wide content audits, engagement and sentiment analytics, conversion and journey tracking, surveys, and AI-driven content optimization, generation, versioning, and playbooks for SEO and LLM discoverability. The company also provides managed AI services (AgentC) and tools for repurposing, testing, and scaling high-performing content tailored to a brand’s voice.

📋 Description

• Manage automation suites across all products • Create, maintain, and execute scripts during regression, smoke, and sanity testing in various environments • Build out testing frameworks from scratch • Hire and build a QA team • Develop AI-native automation • Manage an offshore QA team and build a US team as needed • Create automated test and validation processes for APIs on cloud services • Build comprehensive test suites for engineering and product organizations • Recommend and maintain frameworks to automate test scenarios • Define testing and evaluation strategies for AI-powered features, including regression testing, output quality, reliability, edge cases, and non-deterministic behavior • Analyze and report on test automation progress • Perform manual, exploratory, and performance testing • Analyze test results, perform root-cause analyses, and file tickets in JIRA as necessary • Establish test automation code coverage metrics • Collaborate with product, project management, and software engineering to define testing best practices • Lead the quality function at Knotch and shape how products are built, tested, and released

🎯 Requirements

• 8+ years of QA engineering experience • 2+ years leading or managing a test automation team • Hands-on experience using AI tools and agents for test automation • Strong expertise in automation tools such as Selenium, Playwright, Cypress, Watir, HeadSpin or similar • Proven ability to define tool strategy and build scalable test automation frameworks from the ground up • Experience writing scalable, reusable test scripts and running them in an Agile/Scrum environment • Solid experience with manual and automated API testing, including Postman • Experience setting up CI/CD pipelines and integrating automated tests into them • Practical experience with source control systems (e.g., Git) • Familiarity with AWS, GCP or similar cloud platforms • Working knowledge of SQL • Excellent communication and mentorship skills, with experience leading distributed teams • Degree in Computer Science, Engineering or a related field (or equivalent experience) — nice to have • QA or testing certifications (e.g., ISTQB) or cloud certifications (AWS/GCP) — nice to have • Experience with performance and load testing tools (e.g., JMeter, k6, Locust) — nice to have • Eastern Time Zone location for easier collaboration with the team and offshore partners — nice to have • Candidates may work from anywhere within Canada

🏖️ Benefits

• Comprehensive health benefits through our employer of record (EOR) relationship with Globalization Partners • Unlimited PTO • 10+ company-paid holidays • Wellness and work-from-home perks • Company and team offsites • A daily company-wide break