Senior Manager, Organization Enablement & Communication

🕒 5 days ago

🐊 Florida – Remote

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⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 10%

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Logo of Kobie

Kobie

201 - 500 employees

Founded 1990

💼 Consulting

🏨 Hospitality

📦 Logistics

Consulting • Hospitality • Logistics

Kobie is a global, market-leading, end-to-end loyalty solutions provider for the world’s most successful brands. With strategy-led technology, Kobie is consistently named an industry leader by Forrester, with a mission of growing value through loyalty. The company specializes in transforming complex customer data into actionable insights and employs composable technology, human-guided AI, and strategic services to enable loyalty outcomes across various sectors including retail, travel and hospitality, financial services, entertainment, QSR, and telecom. Its Kobie Alchemy® Loyalty Cloud platform delivers and measures loyalty experiences that set brands apart.

📋 Description

• Identify and shepherd major organizational initiatives, including strategic pivots, new capabilities, and global expansion • Develop comprehensive change and enablement strategies with the President, ELT, and function heads • Manage change momentum through adoption, measure impact, close loops, and adjust strategies • Develop communications explaining what is changing and why it matters • Partner with the President and ELT on major organizational announcements • Translate strategy into clear, compelling language for diverse audiences • Develop and oversee internal communications, including all-hands, newsletters, and leadership updates • Support onboarding and organizational reference materials • Use pulse checks, feedback surveys, and office hours to assess culture and employee experience • Develop strategies to close gaps between organizational intention and lived experience • Set the vision for fostering belonging across levels and locations • Partner with DE&I, Wellness, and affinity-group committees • Work with HR on employee experience, benefits communication, and organizational listening • Partner with Recruiting on employer brand and candidate experience alignment • Support global capability and messaging launches • Maintain alignment with marketing leadership on brand consistency and organizational culture

🎯 Requirements

• 7+ years of experience in organizational development, change management, or internal communications • Demonstrated experience leading organizational change or capability-building initiatives • Experience working cross-functionally with ELT and function leaders on strategic initiatives • Strong writing and communication skills; ability to craft messaging for multiple audiences • Bachelor's degree in organizational development, marketing, change management, communications, HR, business, or related field (or equivalent experience) • Understanding of organizational psychology and resistance management • Comfort using surveys, feedback mechanisms, and metrics to inform strategy • Ability to navigate ambiguity in a fast-moving, values-driven organization • Ability and willingness to travel as needed

🏖️ Benefits

• Flexible Time Off to recharge when needed • Nine Company-Wide Holidays • A diverse suite of benefits prioritizing your growth, development, and personal well-being • Flexible work environment and remote work • Periodic travel to support business objectives, team collaboration, customer engagements, training, and company events

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