Director, Financial Crime Office – Deputy CAMLO, Regulatory Relations, Complaints Management, Compliance Testing

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🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $190k - $230k / year

⏰ Full Time

🔴 Lead

🚨 AML and Financial Crime

👻 Ghost score 0%

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KOHO

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

💼 Consulting

🛡️ Insurance

💳 Fintech

Consulting • Insurance • Fintech

KOHO is a financial technology company that provides Canadians with tools to manage their money effectively and enhance their lifestyle. Offering a single platform, KOHO allows users to spend smarter with a prepaid Mastercard that offers up to 5% cash back, grow their savings with competitive interest rates, facilitate borrowing with easy cash advances, and build credit history. The app also features budgeting tools, payment splitting, and various customizable plans to suit individual needs, emphasizing convenience and financial wellness for its users.

📋 Description

• Lead KOHO’s AML/ATF and sanctions compliance program and enterprise financial crime risk assessment • Oversee transaction monitoring, alert and case management, enhanced due diligence, sanctions screening, and suspicious transaction reporting to FINTRAC • Direct KYC and customer risk-rating standards and partner with the FIU on fraud and financial-crime detection gaps • Own the two-year AML effectiveness review, remediation, and financial crime training • Coordinate regulatory correspondence, submissions, examinations, reviews, and information requests • Own regulatory findings and commitments, filings inventory, and regulatory engagement records • Lead KOHO’s enterprise complaints management program and escalated complaint handling • Manage external complaints-body cases and reporting to FCAC and other authorities • Deliver complaints reporting and root-cause analysis to improve products, processes, and disclosures • Design and deliver the independent Compliance Testing Program and annual risk-based testing plan • Maintain quality assurance over testing outputs and report results to senior management and Board-level committees • Lead, coach, and develop a multidisciplinary financial crime, testing, and complaints team • Partner with Compliance Advisory, Privacy, Operational Risk, Internal Audit, Legal, and FIU • Represent KOHO in industry associations, peer forums, and financial crime intelligence networks • Prepare decision-ready reporting for senior management and Board-level committees • Apply AI, machine learning, RPA, and advanced analytics to monitoring, alert triage, complaints classification, and compliance testing • Lead automated testing scripts, intelligent workflows, advanced reporting, and RegTech implementation

🎯 Requirements

• 10+ years of experience across AML and financial crime, compliance testing or audit, regulatory relations, or complaints within financial services • Deep working knowledge of Canadian consumer protection, AML, retail banking or payments, and privacy legislation • Direct experience managing regulatory examinations or information requests • Experience working in regulated fintech, neobank, or direct-to-consumer financial institutions • Relevant designation such as CAMS, CFE, CIA, CPA, CRCM, or equivalent is an asset • Legally eligible to work in Canada • Must disclose whether employer sponsorship is required now or in the future

🏖️ Benefits

• Competitive compensation & equity • Generous vacation • Wellness days • Flex Days • Holiday closure • Remote-first environment • Coworking support • Yearly all hands retreat • Access to coaching & growth programs • Parental top-up & leave policies • Comprehensive health benefits • Power-up budgets for books, home office setup, phone & internet, AI tools, and professional development