Director, Regulatory Compliance Management, Advisory and Privacy Office

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🔥 2 minutes ago

🇨🇦 Canada – Remote

💵 $190k - $230k / year

⏰ Full Time

🔴 Lead

🚔 Compliance

👻 Ghost score 0%

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Logo of KOHO

KOHO

201 - 500 employees

Founded 2014

💼 Consulting

🛡️ Insurance

💳 Fintech

Consulting • Insurance • Fintech

KOHO is a financial technology company that provides Canadians with tools to manage their money effectively and enhance their lifestyle. Offering a single platform, KOHO allows users to spend smarter with a prepaid Mastercard that offers up to 5% cash back, grow their savings with competitive interest rates, facilitate borrowing with easy cash advances, and build credit history. The app also features budgeting tools, payment splitting, and various customizable plans to suit individual needs, emphasizing convenience and financial wellness for its users.

📋 Description

• Lead KOHO’s compliance advisory function and own the Privacy Office end to end • Advise Product, Marketing, Technology, Payments, Partnerships, and User Success on products, features, campaigns, and business arrangements • Resolve novel regulatory questions and provide clear written positions • Lead compliance review and sign-off of marketing materials, disclosures, and customer communications • Own Whistleblower and Ethics programs, including intake, investigation oversight, non-retaliation, and Board reporting • Own regulatory compliance management with Legal, including horizon scanning, impact assessment, and implementation of regulatory requirements • Maintain the regulatory obligations inventory and map obligations to owners, policies, and controls • Lead compliance policy, standard, and procedure development and governance • Own and mature KOHO’s enterprise privacy program and act as designated privacy lead • Establish and run Privacy Impact Assessments and govern consent, data collection, use, disclosure, retention, and cross-border transfers • Lead privacy incident and breach response, notifications, assessments, and remediation • Own privacy complaints, access and correction requests, data inventory, privacy notices, and privacy training • Lead, coach, and develop compliance and privacy professionals • Partner with Financial Crime, Compliance Testing, Operational Risk, Internal Audit, Legal, and Tech/Cyber • Represent KOHO with industry associations, peer forums, and regulators • Prepare decision-ready materials for senior management and Board-level committees • Apply AI, automation, and data analytics to compliance and privacy processes • Advise on responsible AI use, including transparency, fairness, explainability, and personal information use • Evaluate and implement RegTech and privacy technology

🎯 Requirements

• 10+ years of progressive compliance, privacy, or regulatory legal experience in financial services, with meaningful time spent in an advisory capacity • Deep working knowledge of Canadian consumer protection, retail banking or payments, and privacy legislation • Experience building or substantially maturing a privacy program or regulatory change program • Strong people leadership and clear writing skills • Experience in a regulated fintech, neobank, or direct-to-consumer financial institution • Passion for empowering financial wellness • Relevant designation such as CIPP/C, CAMS, CRCM, LL.B/JD, or equivalent is an asset • Legally eligible to work in Canada

🏖️ Benefits

• Competitive compensation & equity • Generous vacation • Wellness days • Flex Days • Holiday closure • Remote-first environment • Coworking support • Yearly all hands retreat • Access to coaching & growth programs • Parental top-up & leave policies • Comprehensive health benefits • Power-up budgets for books, home office setup, phone & internet, AI tools, and professional development • Asynchronous collaboration • Flexible hours

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