Associate Director, Experience Design

🕒 September 17

🤠 Texas – Remote

🤠 Texas – Remote

💵 $143.6k - $273k / year

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Kyndryl

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2021

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.

📋 Description

• Lead the overall design vision for complex client projects • Collaborate with stakeholders to deliver high-impact design solutions • Develop design strategies aligned with customer business goals • Integrate design strategies into broader technology and innovation strategies • Manage and mentor junior design team members • Provide coaching and guidance to elevate team skills and performance • Build relationships with senior client stakeholders • Ensure design direction aligns with clients' strategic vision • Drive design thinking across the organization • Advocate for integrating design principles throughout project delivery • Shape organizational strategy for AI adoption in design • Influence design processes and culture • Ensure design teams are proficient in AI and understand its ethical implications • Guide frameworks for human/AI interaction and prioritize human-in-the-loop • Advocate for responsible AI use in client engagements and internal practices • Set clear standards and foster continuous learning and adoption in AI-driven design

🎯 Requirements

• Deep understanding of human-centered design methods and mindset • Experience aligning stakeholders through workshops and collaborative sessions • Ability to communicate clearly and compellingly through storytelling • Ability to design and conduct generative and evaluative user research • Ability to create context-appropriate, low-to-high fidelity prototypes • Expertise in information design and visual communication • Ability to leverage AI tools while maintaining quality and ethical standards • 10+ years experience • Deep industry vertical experience • Experience in both enterprise and agency worlds • Knowledge and experience in IT infrastructure or other technical applications • Knowledge of human behavior, change management, or other applied social sciences • Data science, AI/ML background • Bachelor's Degree or equivalent portfolio • Preferred education: MDM, MDes, MFA, dMBA or equivalent

🏖️ Benefits

• Discretionary annual bonus program based on performance • Medical and dental coverage • Disability benefits • Retirement benefits • Paid leave • Paid time off • Employee learning programs and access to certifications, including Microsoft, Google, Amazon, and Skillsoft • Company-wide volunteering and giving platform • Fully remote work arrangement