
10,000+ employees
Founded 2021
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.
🕒 August 7
⛰️ Colorado – Remote
💵 $55.2k - $99.2k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
👻 Ghost score 17%
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10,000+ employees
Founded 2021
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.
• Perform batch operations according to service agreements • Analyze first-level issues across systems • Resolve or route issues as appropriate • Supervise and control complex computer systems, networks and applications • Operate distributed systems in a multi-vendor environment • Develop support system management processes tailored to customer requirements • Provide high-quality service to customers • Collaborate with cross-functional teams • Support automation of complex processes and essential systems • Contribute to reliable delivery for customers
• At least 2 years’ experience in an Operations environment • At least 2 years’ hands-on experience working with Windows and Office products, including Word, Excel and Teams • Excellent customer relations/communications skills • Ability to detect and troubleshoot problems and navigate independently • Ability to work an Alternate Work Schedule (AWS) to maintain 24x7 support, including any shift, weekends, and holidays • Required to pass stringent background checks • Working knowledge of network fundamentals such as routers, switches and circuits • Working knowledge of the Major Incident process • Working knowledge of the Problem and Change processes • High school education required
• Discretionary annual bonus program based on performance • Medical and dental coverage • Disability benefits • Retirement benefits • Paid leave • Paid time off • Employee learning programs and access to certifications, including Microsoft, Google, Amazon, and Skillsoft • Company-wide volunteering and giving platform • Inclusion Networks and workplace support • Flexible career paths and professional development opportunities
Apply Now🕒 August 5
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