Customer Technology Advisor – Identity, PAM, Zero Trust

🔥 45 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Kyndryl

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2021

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.

📋 Description

• Develop and maintain trusted relationships with executive stakeholders including CIOs, CISOs, security leaders, and business executives • Act as a strategic advisor on Identity, PAM, Zero Trust, and Digital Trust initiatives • Lead executive workshops, assessments, and roadmap discussions focused on business outcomes and risk reduction • Translate complex cybersecurity concepts into business-focused language and value propositions • Align security strategies with organizational goals, compliance requirements, and operational priorities • Position Kyndryl as a trusted long-term security transformation partner • Identify, qualify, and shape IAM, PAM, and Zero Trust opportunities • Support pipeline generation, opportunity development, proposal creation, and pursuit execution • Contribute to revenue growth, business development, and account expansion • Collaborate with Sales, Consulting, Alliance, and Delivery teams to create differentiated solutions and winning strategies • Develop new business opportunities through industry relationships and professional networks • Support renewals, expansions, and strategic cybersecurity transformation engagements • Serve as subject matter expert across IAM, PAM, Identity Governance, and Zero Trust architectures • Lead discussions on identity modernization, digital trust, workforce identity, and privileged access security • Guide clients in target-state architectures, transformation roadmaps, and implementation strategies • Collaborate with Microsoft, CyberArk, SailPoint, Okta, Ping Identity, and other alliance partners • Support opportunities from initial client engagement through solution definition and delivery transition • Act as an internal and external thought leader through client engagements, industry events, and alliance activities • Develop executive-level relationships within the Canadian cybersecurity market • Represent Kyndryl at conferences, executive roundtables, customer events, and partner engagements • Identify emerging market trends and help shape Kyndryl's Identity and Zero Trust strategy • Contribute to the growth of Digital Trust and Identity Security capabilities • Mentor and coach team members across the Cyber Resilience & Connectivity practice • Share expertise and contribute to capability development in Identity and Zero Trust • Foster collaboration across consulting, sales, delivery, and alliance organizations • Support Kyndryl's Diversity, Equity, and Inclusion objectives

🎯 Requirements

• 10+ years of experience in cybersecurity, Identity & Access Management, Privileged Access Management, Zero Trust, or security architecture • Experience supporting consultative, advisory, pre-sales, or business development engagements • Demonstrated ability to build and maintain executive-level client relationships • Proven experience identifying, shaping, and supporting security transformation opportunities • Strong understanding of Identity-centric security architectures and Zero Trust frameworks • Experience translating technical cybersecurity concepts into measurable business outcomes • Experience working with IAM and PAM technologies such as Microsoft Entra ID, CyberArk, SailPoint, Okta, Ping Identity, or similar platforms • Strong communication, presentation, and stakeholder management skills • Ability to influence decision-makers across business and technical audiences • Experience working collaboratively with sales, consulting, delivery, and alliance organizations • Experience within consulting, systems integration, managed services, or cybersecurity advisory organizations preferred • Established network of executive cybersecurity contacts within the Canadian market preferred • Experience supporting alliance-driven pursuits preferred • Experience supporting large enterprise and regulated industry clients preferred • Cybersecurity certifications such as CISSP, CCSP, TOGAF, SABSA, Microsoft, CyberArk, or SailPoint certifications preferred • Bachelor's degree in Information Technology, Cybersecurity, Business, Engineering, or a related field preferred

🏖️ Benefits

• Flexible, supportive environment • Well-being prioritized • World-class training, certifications, and professional development opportunities • Career development and career journey support • Dynamic, hybrid-friendly culture • Be Well programs supporting financial, mental, physical, and social health • Personalized development goals and continuous feedback • Cutting-edge learning opportunities • Certifications with Microsoft, Google, and Amazon • Coaching and hands-on experiences