Grant Account Manager

Job not on LinkedIn

🕒 September 22

🤠 Texas – Remote

🤠 Texas – Remote

💵 $85k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Learning Ally

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1948

📚 Education

🤝 Non-profit

Education • Non-profit

Learning Ally is a nonprofit organization with 75+ years of experience that provides audiobooks, professional learning, and at-home educational solutions to support learners with dyslexia and other reading differences. It offers human-read audiobooks, classroom and teacher support, household memberships and subscriptions, and district-wide literacy programs, serving millions of students, thousands of schools, and tens of thousands of households to improve reading access and academic outcomes.

📋 Description

• Champion customer success in contracted school districts and charters • Lead implementation and adoption of the Learning Ally Audiobook Solution • Conduct welcome and implementation calls for new district and school-level customers • Proactively manage assigned accounts to drive solution usage and adoption • Execute targeted outreach strategies across the customer lifecycle • Monitor customer usage data and metrics and identify accounts requiring intervention • Provide timely, personalized support through multiple outreach channels • Evaluate outreach effectiveness and adjust strategies to improve efficiency, usage, and retention • Promote reading engagement initiatives among educators and students • Secure contract renewals and drive revenue retention • Fulfill contractual deliverables, including professional learning and marketing initiatives • Address at-risk accounts to maximize renewals and revenue • Collaborate with Sales, Marketing, Customer Success, Product, Reading Programs, and Solutions teams • Promote up-sell and cross-sell opportunities using consultative sales skills • Ensure seamless handoff of customer relationships from sales and marketing leads • Develop and maintain district- and school-level relationships • Deliver structured onboarding experiences • Respond to inbound customer inquiries and provide solutions and resources • Tailor support to customer lifecycle stages, implementation levels, and seasonal considerations • Maintain expert-level knowledge of current and new products or features

🎯 Requirements

• Bachelor's Degree in K-12 Education required • Minimum 3 years of classroom teaching experience • Minimum 3 years of experience in customer service, customer success, account management, or educational leadership roles preferred • Demonstrated success driving customer engagement and measurable usage outcomes within K-12 education settings • Experience supporting schools or districts in adopting ed-tech solutions, educational programs, or similar initiatives • Proven ability to analyze usage data to inform intervention strategies and improve customer engagement • Experience designing, executing, and evaluating communication or customer engagement campaigns • Experience providing product training or professional development sessions, both in person and remotely • Must be a resident of the state of Texas • Preferred proficiency with CRM software, NetSuite preferred • Master's Degree in Education preferred • Experience working with struggling readers preferred

🏖️ Benefits

• 10–15% travel opportunity • Equal opportunity employment