Payment Operations Lead

Job not on LinkedIn

🕒 September 22

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ledger Run

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

🏥 Healthcare

💊 Pharmaceuticals

☁️ SaaS

💰 Private equity on 2024-10

Healthcare • Pharmaceuticals • SaaS

Ledger Run is a life sciences-focused software and services company that helps sponsors, CROs, and clinical sites manage clinical trial site contracts and payments. Its ClinRun offering combines automation software with regional contract and payment services to handle Clinical Trial Agreements (CTAs), site budgets, invoicing, and end-to-end site payments (CTA-to-Pay), improving speed, transparency, and accuracy. The platform integrates with existing clinical systems, aims to reduce manual work and invoice processing time, and reports processing over $2B in payments. Ledger Run also provides expert contract negotiation and payment oversight services and is based in Raleigh, NC.

📋 Description

• Oversee global investigator payments for assigned studies • Manage client relationships and meet client commitments • Supervise and manage daily operations and workloads, including reviewing site payments, conducting client meetings, and overseeing study funds management • Collaborate with clients and internal stakeholders to enhance experience, address queries, and resolve issues • Manage clinical-trial payments to ensure timely and accurate processing in accordance with agreements, IRB, and/or ethics committee requirements • Review and manage clinical-trial funding requests • Perform primary quality control of visit and invoiceable payment data • Perform quarterly reconciliation reviews of payment data throughout clinical trials and during closeout • Manage project escalations, identify root causes, and resolve issues to clients' satisfaction • Perform other duties as assigned by the designated team lead

🎯 Requirements

• Bachelor's degree or equivalent experience required • 4+ years of experience in clinical trials or related setting required • Strong project management and leadership skills required • Problem-solving and time management skills • Excellent verbal and written communication skills; professional client communication • Advanced knowledge of Microsoft Excel • Proficiency in Microsoft Word, SharePoint, and Outlook • Excellent organizational skills • Ability to learn quickly, work with new technology systems, and adapt to system changes • Ability to work independently and proactively within a team • Ability to perform under pressure and meet deadlines efficiently • Ability to proofread and detect errors in math and grammar • Proficient understanding of basic accounting and budgeting recommended