Field Service Coordinator

🕒 September 5

🇺🇸 United States – Remote

💵 $65k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Legrand

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

🔧 Hardware

🤝 B2B

Manufacturing • Hardware • B2B

Legrand is a French multinational and world leader in electrical and digital building installations and solutions. It designs, manufactures and sells a broad range of products for residential, commercial and industrial buildings — including switches and sockets, cable-management systems, access control, UPS and datacenter power and infrastructure — and provides bundled offers for datacenters and energy-transition applications. The group emphasizes design, sustainability/CSR, targeted acquisitions and digital solutions; it employs around 39,600 people and reported nearly €9. 5 billion in sales in 2025.

📋 Description

• Coordinate daily service operations to ensure services are scheduled, completed, and invoiced • Create and issue purchase orders to third-party contractors • Direct administrative personnel to schedule appropriate personnel and equipment • Enter orders received by email or phone into the company ERP system • Prepare specialized quotes when required and coordinate with Legrand and third-party service providers • Resolve customer service issues, track orders, and provide technical assistance regarding services • Confirm on-site service dates and obtain on-site requirements before work is performed • Manage general administrative tasks • Collaborate with other departments and maintain relevant business knowledge • Manage Load Bank rental fleet inventory and schedule shipments and pickups • Perform additional position-related duties as assigned

🎯 Requirements

• Associate degree preferred or equivalent experience • Three to five years of experience in a technical customer service role • Experience with Microsoft Office Suite • Prior experience using an ERP system is a plus • Prior experience using Salesforce or scheduling software • High attention to detail and accuracy • Knowledge of customer service principles and processes • Working knowledge of word processing, spreadsheet programs, file and record management, and office procedures • Basic bookkeeping and financial skills • Ability to meet deadlines and manage time • Critical thinking, logic, and sound judgment • Ability to establish and maintain interpersonal relationships • Availability to work with clients and technicians during regular business hours • Ability to sit for prolonged periods • Ability to occasionally lift or move up to 25 lbs.

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • High employer 401K match • Paid time off (PTO) • Holiday pay • Short-term disability benefit plan • Long-term disability benefit plan • Above-benchmark paid maternity and parental leave • Bonus opportunities in accordance with the Company’s incentive plans • Paid time off to volunteer • Employee Resource Group network • Potential overtime eligibility