Inside Sales Representative

🕒 October 15

🏄 California – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

⬇️ Inside Sales

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Logo of Legrand

Legrand

10,000+ employees

🏭 Manufacturing

🔧 Hardware

🤝 B2B

Manufacturing • Hardware • B2B

Legrand is a French multinational and world leader in electrical and digital building installations and solutions. It designs, manufactures and sells a broad range of products for residential, commercial and industrial buildings — including switches and sockets, cable-management systems, access control, UPS and datacenter power and infrastructure — and provides bundled offers for datacenters and energy-transition applications. The group emphasizes design, sustainability/CSR, targeted acquisitions and digital solutions; it employs around 39,600 people and reported nearly €9. 5 billion in sales in 2025.

📋 Description

• Provide high-quality customer service and maintain relationships with key partners and customers • Maintain accurate customer records and sales transactions in CRM and ERP systems • Respond to inquiries about order status, ship dates, and inventory availability • Expedite orders, follow up on quotes, and complete sales orders • Investigate and resolve customer complaints by developing and recommending solutions • Help sales managers and customers select product solutions based on project scope and budget • Assist with account administration, contract terms, discounts, and decision-making for large customers and resellers • Coordinate sales activities with sales, marketing, operations, and product support teams • Maintain product and industry knowledge through training and monitoring data center marketplace trends • Establish customer service standards, provide training, monitor satisfaction, and develop approaches to meet customer needs • Qualify potential customers, identify client needs, and present solutions • Develop and implement strategic initiatives aligned with organizational goals and market opportunities • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree or equivalent professional work experience • 3+ years of sales support or inside sales experience is required • Experience in technology or data center industries is preferred • Ability to work Eastern Standard Time is required • Ability to read a technical specification sheet is preferred • Strong proficiency in Microsoft Office Suite is required • Ability to manage difficult or emotionally sensitive customer situations with professionalism and sound reasoning • Ability to manage multiple programs and projects, operate effectively through ambiguity, and resolve conflict constructively • Highly organized and detail-oriented, with effective time management skills • Ability to take initiative, accept responsibility, and deliver results • Ability to collaborate respectfully and contribute to a supportive workplace culture

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • High employer 401K match • Paid time off (PTO) • Holiday pay • Short-term and long-term disability benefit plans • Above-benchmark paid maternity and parental leave • Bonus opportunities in accordance with the Company’s incentive plans • Paid time off to volunteer • Employee Resource Group network • Product training

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