Senior Product Manager

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Lendesk

51 - 200 employees

💸 Finance

💳 Fintech

🤝 B2B

Finance • Fintech • B2B

Lendesk is a digital mortgage solutions provider that offers a suite of products aimed at enhancing the mortgage process for brokers and financial institutions. The company's platform includes Finmo, a digital mortgage platform for brokers, and Lender Spotlight, a database of rates and policies for brokers. Lendesk also provides the Gateway Enterprise system for financial institutions to streamline their operations and enhance connectivity with mortgage brokers. The company focuses on integrating processes, improving client experiences, and supporting compliance with regulations such as FINTRAC. Lendesk primarily serves mortgage professionals, big banks, credit unions, and other financial institutions across Canada.

📋 Description

• Own the strategy and roadmap for the product area from discovery through delivery and iteration • Build and maintain a signal system combining customer interviews, analytics, sales insights, and industry research • Turn market and customer signals into clear, actionable recommendations • Lead a cross-functional team through discovery, delivery, and iteration • Keep engineering, design, and business stakeholders aligned • Partner with sales, marketing, and operations on go-to-market motions for new features and releases • Develop and own growth analytics, define success metrics, measure performance, and drive decisions • Build expertise in the Canadian mortgage industry, including workflows, regulations, competitive dynamics, and stakeholders • Contribute to product-team craft, including leveraging AI to work smarter • Design and deliver AI-powered solutions for the mortgage industry

🎯 Requirements

• 5+ years of experience as a product manager in B2B SaaS • Meaningful experience creating direction in ambiguous environments • Ability to turn messy problems into clear paths forward • Strong product analytics skills, including product instrumentation, data interpretation, and growth-oriented decision-making • Understanding of regulatory and compliance work in fintech • Ability to earn trust across engineering, executive, sales, and customer functions through clear thinking and direct communication • Proven ability to thrive in a fully remote environment with self-direction and proactive communication • Current Canadian residency • Must pass a criminal background check • Experience in mortgage, real estate, or an adjacent regulated industry preferred • Familiarity with AI tools in a product or workflow context preferred • Business degree (BA or MBA) nice to have

🏖️ Benefits

• Comprehensive benefit plan including dental, medical and vision • Remote first, work from where you are in Canada • Budget to improve your home office set-up • Flexible work hours • The latest in hardware and software tools • Budget for continuous development and training • Stock purchase program in our parent company (“NYSE:RKT”)

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