Communications Liaison

🕒 September 12

🇺🇸 United States – Remote

💵 $20 / hour

⏰ Full Time

🟢 Junior

🗣️ Communications

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Lexitas

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚖️ Legal

☁️ SaaS

🤝 B2B

💰 Debt financing on 2016-10

Legal • SaaS • B2B

Lexitas is a technology-enabled legal services firm that provides scalable litigation support and legal staffing to law firms, insurance companies, and corporate legal departments. Its core services include court reporting, transcription, record retrieval, process service, document review, trial services, alternative dispute resolution, and legal talent solutions. Lexitas also develops SaaS products and AI-enabled tools (e. g. , Deposition Insights™, Record Insights®, eLaw® Case Tracking, LegalView, LexitasOne™, LexitasConnect™) to streamline case management, generate AI-assisted summaries and chronologies, and support remote proceedings. The company positions itself as a single-source provider combining professional litigation support with secure legal technology and dedicated account management.

📋 Description

• Serve as the primary liaison between the Enhanced Location Identification team, clients, and Records business units • Monitor and manage multiple email inboxes while ensuring prompt and professional responses • Provide high-level client support and maintain strong client relationships • Proofread and distribute client communications to ensure accuracy, consistency, and professionalism • Conduct detailed research to identify affiliations between healthcare providers and facilities • Research and verify provider and facility addresses, contact information, and related data • Utilize and maintain knowledge of all Lexitas operating systems and databases • Track performance metrics and update spreadsheets and reports on a daily basis • Support operational efficiency through data management and process improvements • Collaborate with Account Managers and cross-functional teams to meet client expectations and business objectives • Assist with presentations, coaching, and training initiatives as needed • Perform additional duties and special projects as assigned

🎯 Requirements

• Minimum of one (1) year of experience in the legal services industry required • Experience conducting research, managing client communications, or supporting operational workflows preferred • Demonstrated proficiency with Microsoft Office applications, including Excel • Proven ability to manage confidential information and maintain data accuracy • Experience working in a deadline-driven environment with multiple competing priorities • Ability to effectively present information and respond to questions from internal and external customers whose first language is English • Ability to sit for extended periods and perform regular standing, walking, typing, reaching, talking, and hearing • May require periodic travel

🏖️ Benefits

• Medical, dental, and vision coverage • 401(k) with company match • Paid time off • Paid holidays • Company paid maternity leave • Company paid baby bonding leave • Company paid military leave • Fully equipped home office setup • Company-issued laptop