Staff Product Designer, Retail Classic

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Lightspeed Commerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

☁️ SaaS

🛒 Retail

SaaS • Retail

Lightspeed Commerce is a cloud-based point-of-sale (POS) and payments SaaS platform that powers in-person and online commerce for retailers, restaurants, golf facilities and wholesalers. It provides omnichannel POS, inventory management, eCommerce, payments and reconciliation, workforce and payroll, analytics/insights (including Lightspeed AI), hardware integrations, capital/funding, and wholesale tools (NuORDER). Lightspeed emphasizes scalable, customizable systems for multi-location businesses and reports supporting ~150,000 customer locations worldwide.

📋 Description

• Own end-to-end design for core point-of-sale experiences — from problem framing through polished, shipped product — and be accountable for their quality and outcomes. • Make complicated flows feel simple: distill dense, high-frequency merchant workflows into clear, fast, confidence-inspiring experiences. • Design with real-world constraints as creative fuel — partnering closely with engineering to find solutions that are both excellent and feasible in mature, at-scale systems. • Ground decisions in evidence: drive your own research and testing with real merchants, so improvements are built on how people actually work, not assumptions. • Think in systems: strengthen consistency across the wider point-of-sale portfolio, contributing patterns and improvements back to our shared design system. • Multiply the team: mentor other designers, raise the bar through critique, and bring a point of view that makes the work around you better. • Put AI to work in your craft — using modern tools to explore, prototype, and validate faster, and modelling new ways of working for the team.

🎯 Requirements

• 8+ years of product design experience at product-driven tech companies, with measurable impact on shipped products. • A portfolio that shows strong fundamentals, polished UI craft, and complex workflows made simple. • Experience designing for mature, at-scale products — and the judgment to know when to simplify, when to modernize, and when to leave well enough alone. • A track record of partnering with engineering to navigate technical constraints and still ship excellent work. • Fluency with prototyping and research methods to validate decisions and shape product direction. • Active use of AI tools in your design workflow, and curiosity about how they're changing the craft. • Strong communication skills — able to build alignment with cross-functional, global partners. • Fluency in English as a working language is required for this position.

🏖️ Benefits

• Flexible paid time off and remote work policies • Equity options, because this is your company too • Contributions to your pension plan. Your future matters • Training opportunities to grow your skills and career • Health and wellness credit so you feel your best • Time off to volunteer and give back to your community • Interest groups, employee led networks, social committees to sponsored sports teams • Computer purchase program to get your personal Macbook • Enhanced parental leave to support growing families