Staff Technical Program Manager, Infrastructure

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Logo of Lime

Lime

501 - 1000 employees

Founded 2017

📦 Logistics

💼 Consulting

✈️ Travel

💰 $418M Convertible Note on 2021-11

Logistics • Consulting • Travel

Lime is a transportation company that provides shared electric scooters and bikes in urban areas, making it easy for users to travel short distances. With a focus on safety, sustainability, and community, Lime aims to offer an eco-friendly alternative to traditional transportation methods. Users can easily locate and rent vehicles through the Lime app, promoting responsible riding and parking practices to enhance the urban mobility experience.

📋 Description

• Lead cross-functional development from concept to delivery across organizational teams. • Improve the software delivery lifecycle and oversee software deliverables. • Align and influence Software Engineering, Machine Learning, Data Science, Product, and Finance stakeholders on large-scale infrastructure programs. • Anticipate technical risks, map dependencies, resolve ambiguity, and eliminate blockers. • Provide data-driven updates to senior leadership on program health, milestones, risks, and change control. • Design and streamline organizational mechanisms to increase delivery velocity and engineering best practices. • Partner with engineering teams to improve availability guardrails, including SLAs and SLOs. • Facilitate post-incident root-cause analyses to maximize uptime and reduce MTTR. • Establish automated cloud-spend monitoring and drive infrastructure cost-reduction initiatives. • Mentor and develop talent within the program management function. • Translate business requirements into architectural decisions.

🎯 Requirements

• 7+ years of technical program management experience focused on cloud infrastructure, reliability, or platform engineering at scale • Experience managing large, multi-team software programs across globally distributed organizations and distinct time zones • Strong technical background in back-end architectural systems and platform ecosystem scaling • Experience facilitating technical discussions and contributing to design decisions • Exceptional written and verbal communication skills for technical and non-technical audiences • Ability to influence teams without authority, manage competing priorities, and navigate ambiguity • Prior Software Developer, Site Reliability Engineer, or DevOps Engineer experience preferred • Familiarity with infrastructure-as-code, global telemetry/monitoring tooling, and distributed database scaling preferred • Experience driving large-scale migrations and decoupling monolithic backend databases and codebases preferred • Experience using AI technologies or automated tooling in engineering workflows preferred • Strong product acumen for championing platform infrastructure initiatives and translating technical achievements into business value • Must reside and work remotely from Canada • Must be authorized to work in Canada • English language proficiency required

🏖️ Benefits

• Base salary of CA$125K–CA$172K • Discretionary annual performance bonus opportunities • Equity, subject to applicable plan terms and eligibility requirements • Equal Opportunity Employer • Reasonable accommodation during the application or hiring process

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