Virtual Assistant

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3 days ago

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Linkserve Solutions BPO, Inc.

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B2B • Recruitment

Linkserve Solutions BPO, Inc. is a Philippines-based business process outsourcing company (founded 2009) that provides outsourced sales and customer-support services to businesses, primarily in North America and expanding to the UK. They specialize in business development, outbound telemarketing, inbound customer support, appointment setting, lead generation, virtual assistant services, and recruitment/HR support, offering managed staffing solutions that include payroll, taxes and operations management to reduce client costs. The firm emphasizes experienced English-fluent staff, quick ramp-up timelines, and measurable ROI-focused campaign management.

51 - 200 employees

Founded 2004

🤝 B2B

🎯 Recruiter

📋 Description

• Respond to emails and phone calls • Schedule meetings • Manage a contact list • Prepare customer spreadsheets and keep online records • Organize client’s calendars • Perform market research • Create presentations, as assigned • Address employees administrative queries • Provide customer service as first point of contact • Prioritize and organize tasks • Monitoring Progress • Meet client expectations and demands • Identifying operation issues and suggesting possible improvements • Preparing reports and analyzing data to assist management • Assist in the formulation of targets for individuals and teams • Prepare monthly/annual results and performance reports • Perform other duties as assigned

🎯 Requirements

• At least 6 months experience in a relevant role like Marketing and Executive Secretary • Experience as Virtual Assistant, Customer Service or BPO industry is an advantage • Familiarity with current technologies, like desktop sharing, cloud services and CRMs • Proficient in any of the following AI tools (ChatGPT, Sora, Midjourney, Lumen5, and other similar platforms) • Knowledgeable in all social media platforms • Experience with word-processing software and spreadsheets (e.g. MS Office) • Knowledge of online calendars and scheduling (e.g. Google Calendar) • Excellent on handling phone, email and instant messaging communication platforms • Basic knowledge on creative output (e.g. Graphic, Video) • Advance Computer Skills (Tech Savvy) • Excellent time management skills • Solid organizational skills • Manages multiple projects effectively • Handles distractions well • Great focus and attention to detail • Adaptable to new responsibilities • Team player

🏖️ Benefits

• Basic Salary + Government mandated benefits • Health benefits • Leaves • Bonuses • Other incentives