Director, Professional Services – Cybersecurity

Job not on LinkedIn

🕒 October 15

🇺🇸 United States – Remote

💵 $160k - $175k / year

⏰ Full Time

🔴 Lead

👮‍♂️ Cybersecurity / Security Engineer

👻 Ghost score 3%

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Logicalis GmbH

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Logicalis GmbH is a service-oriented IT solutions and Managed Services provider, focusing on network and data center technology, as well as Unified Communications & Collaboration and Application & Information Management. With around 250 employees across seven locations, it generates approximately 185 million Euros in revenue in Germany. Inforsacom Logicalis is part of the globally operating Logicalis Group.

📋 Description

• Own delivery execution across the cybersecurity professional services portfolio • Ensure engagements align with Statements of Work, delivery methodologies, customer expectations, and quality standards • Provide oversight for complex or high-risk engagements and act as an escalation point • Establish delivery practices, standards, templates, quality checkpoints, and lessons-learned processes • Ensure effective transition from sales and solution development into delivery • Monitor engagement health, milestones, risks, issues, dependencies, change control, and customer communications • Ensure deliverables are clear, actionable, technically sound, and appropriate for customer environments • Build and mature cybersecurity delivery capabilities through hiring, enablement, certification planning, mentoring, and succession planning • Lead, coach, and develop cybersecurity consultants, engineers, architects, and professional services resources • Own workforce planning, resource assignments, recruiting, onboarding, performance management, succession planning, and retention • Monitor utilization, backlog coverage, capacity, project margin, revenue forecasting, time entry, delivery efficiency, and operating metrics • Report on resource demand, staffing gaps, engagement health, delivery risks, and financial performance • Improve delivery quality, scalability, predictability, and profitability • Govern subcontractor and partner delivery • Partner with Operations and Finance on forecasting, resource planning, cost management, and corrective actions • Ensure cybersecurity offerings are executable and translate them into repeatable delivery methodologies • Convert engagement lessons learned into improvements to methods, templates, enablement, estimates, and solution definitions • Build customer relationships and participate in executive-level engagement reviews • Partner with Sales and Solution Architects on strategic opportunities, proposals, Statements of Work, change requests, and delivery plans • Coordinate transitions from project delivery into managed services or ongoing operations • Collaborate across technology practices to deliver cybersecurity outcomes

🎯 Requirements

• Bachelor's degree in cybersecurity, information technology, business, or a related field, or an equivalent combination of education and relevant experience • 8+ years of experience in cybersecurity, technology consulting, professional services, systems integration, or related delivery roles • 3+ years of experience leading technical consulting or professional services resources • Broad working knowledge across cybersecurity domains, including GRC, security assessments, data protection, IAM, zero trust, vulnerability and exposure management, SIEM, XDR, EDR, firewalls, incident readiness and response, and security architecture • Ability to understand cybersecurity risk and translate technical issues into business impact • Familiarity with NIST Cybersecurity Framework, CIS Controls, ISO 27001, and other relevant requirements • Ability to evaluate technical delivery risk and identify when deeper subject-matter expertise is needed • Relevant professional certification such as CISSP, CISM, CRISC, CCSP, PMP, or comparable credentials • Experience building, scaling, or transforming a cybersecurity consulting, professional services, or technical delivery organization • Experience overseeing multiple concurrent customer engagements with accountability for staffing, quality, schedule, scope, risk, and financial performance • Experience developing technical talent and managing geographically distributed teams • Experience working across sales, presales, project management, delivery, operations, portfolio, and managed services functions • Working knowledge of Statements of Work, change control, project financials, utilization, capacity planning, and services margin • Experience in a systems integrator, consulting firm, managed services provider, or cybersecurity services organization • Experience working with strategic cybersecurity technology partners and partner-enabled delivery models • Experience integrating professional services with managed security services or ongoing operational support

🏖️ Benefits

• Bonus • Equal Opportunity Employer • Reasonable accommodations for individuals with disabilities • Potential medical testing coverage/requirement when required by a client

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