Director, Product Insights

🕒 June 23

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Lumin Digital

WebsiteLinkedInAll Job Openings

51 - 200 employees

💳 Fintech

🤝 B2B

☁️ SaaS

Fintech • B2B • SaaS

Lumin Digital is a company that specializes in providing next-generation digital banking solutions for credit unions and banks. Their platform offers a wide array of services, including retail and commercial banking solutions, digital account opening, and tools to enhance user engagement and operational efficiency. With a focus on innovation and cutting-edge technology, Lumin Digital leverages artificial intelligence and robust security features to offer seamless, cloud-native services with near-perfect uptime. They are known for delivering business growth and cost savings for financial institutions, adapting to new technologies, and offering an enhanced user experience.

📋 Description

• Shape and operationalize the strategic direction of the Insights function. • Lead a multidisciplinary team of data scientists and researchers. • Drive enterprise-wide analytics initiatives. • Collaborate closely with executive leadership and across teams. • Influence product, marketing, and business strategies. • Champion a culture of data-driven decision-making and empower teams with actionable insights.

🎯 Requirements

• Bachelor’s degree in Data Science, Analytics, Business, or related field required or equivalent combination of education and experience. • 8 years of progressive experience in data analytics, data science, or user research, with at least 3 years in a leadership role managing multidisciplinary insights teams required. • Proven track record of translating data and research into executive-level strategic recommendations that drive business and product outcomes. • Experience working in SaaS, fintech, or digital platforms, with demonstrated success influencing product development and customer experience strategies through insights is required. • Hands-on experience managing vendor relationships, tooling budgets, and analytics platforms such as Looker, Fullstory, Pendo, SQL, or similar is required. • Experience implementing enterprise applications for external customers and expertise in user testing methodologies and research strategies are preferred.

🏖️ Benefits

• medical, dental, and vision insurance • a 401(k) with company match • flexible PTO plus 12 paid holidays • paid sick leave • paid parental and family leave • a lifestyle spending account • tuition reimbursement • a cell phone stipend