Clinical Quality Manager

🕒 August 31

🇺🇸 United States – Remote

💵 $136.8k - $152k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏥 Clinical Operations

🦅 H1B Visa Sponsor

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👻 Ghost score 12%

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Logo of Lyra Health

Lyra Health

501 - 1000 employees

Founded 2015

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

💰 $235M Series F on 2022-01

Healthcare • Healthcare Insurance • SaaS

Lyra Health is a mental health company that partners with organizations to deliver comprehensive and effective global workforce mental health benefits. By providing evidence-based mental health care, Lyra Health boosts employee well-being and drives business impact. Their platform offers high-quality mental health support through a global network of professionals, utilizing AI matching technology to connect members quickly with suitable providers. Lyra Health serves families, couples, adults, and children, offering support for diverse mental health needs. Their programs aim to improve employee health, productivity, and reduce healthcare costs while providing a seamless member experience.

📋 Description

• Provide clinical quality oversight and administrative supervision of up to 40 vIOP therapists in clinical practice • Support recruiting, interviewing, onboarding, and training of vIOP therapists • Provide ongoing mentoring and consultation to vIOP therapists • Provide ongoing feedback regarding therapists’ performance including clinical quality, productivity, adherence to evidence-based treatment models, client feedback, and interpersonal effectiveness • Ensure care provided across the team is culturally responsive and outcomes-driven • Lead ongoing clinical 1:1s and consultation team meetings with assigned vIOP therapists and consultation teams • Provide clinical coverage for vIOP individual and group sessions as needed • Maintain a small personal caseload of clients • Perform other duties as assigned

🎯 Requirements

• PhD or PsyD in clinical or counseling psychology or Master’s degree from a clinical track (e.g., MSW, MFT, MC, MMHC) from an accredited program • Current unrestricted license to practice within the United States • 5+ years postgraduate clinical experience • Experienced in providing care in IOP setting • Highly skilled in working with clients with severe, co-occurring clinical diagnoses and high risk presentations • Highly skilled in providing evidence-based treatments (e.g., CBT, DBT, ERP, ACT, etc.) • Experienced in brief, goal-focused psychotherapy using measurement based care • 2+ years of experience in clinical supervision/training of evidence based therapies • Prior administrative management • Grounded in cultural humility with a commitment to culturally responsive care • Comfort with technology and working within a fast-moving environment • Excellent interpersonal skills (listening and communicating) • Passion for transforming mental health through technology with a human touch

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