Senior Business Analyst, Salesforce

🕒 October 23

🇺🇸 United States – Remote

💵 $102k - $140.5k / year

⏰ Full Time

🟠 Senior

🌐🕵️ Salesforce Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 21 days.
• Jobs at this company usually fill in 53 days.

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Lyra Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

💰 $235M Series F on 2022-01

Healthcare • Healthcare Insurance • SaaS

Lyra Health is a mental health company that partners with organizations to deliver comprehensive and effective global workforce mental health benefits. By providing evidence-based mental health care, Lyra Health boosts employee well-being and drives business impact. Their platform offers high-quality mental health support through a global network of professionals, utilizing AI matching technology to connect members quickly with suitable providers. Lyra Health serves families, couples, adults, and children, offering support for diverse mental health needs. Their programs aim to improve employee health, productivity, and reduce healthcare costs while providing a seamless member experience.

📋 Description

• Lead the planning and execution of business-critical technology projects, delivering them on time, within budget, and to a high standard of quality. • Partner with Sales, Sales Ops, Finance, Legal, Product Management, Operations, Data, and Engineering to assess business needs, gather feedback, and recommend solutions. • Lead requirements sessions with business stakeholders and capture requirements and use cases. • Translate business requirements into functional specifications and designs supporting scalable technical solutions. • Manage delivery of Salesforce solutions, including configuration, customization, and system integration, focusing on custom billing and revenue cycle applications. • Develop and manage project plans, including timelines, budgets, resources, and risks. • Report progress, risks, and issues to stakeholders and senior leadership. • Drive technical integration projects by identifying needs, securing commitments, tracking deliverables, and managing documentation and communication. • Identify operational gaps and opportunities for process improvement and automation. • Ensure projects comply with company policies, procedures, and standards. • Troubleshoot and resolve end-user issues and provide ongoing support.

🎯 Requirements

• 5+ years of experience in enterprise systems or IT, delivering and supporting application services and managing revenue operations and finance technology projects. • Experience implementing and supporting Salesforce Sales Cloud and Service Cloud, including configuration, customization, and user administration. • Experience with order-to-cash processes, including Salesforce CPQ or Revenue Cloud. • Experience with healthcare revenue cycle processes, including Billing, claims submission to health plans, denial management, and collections, ideally supported through Salesforce. • Strong knowledge of sales, finance, and accounting processes and standards, including revenue recognition. • Proven ability to elicit complex business requirements from both business and technical audiences. • Excellent project management skills, including managing multiple projects concurrently, working independently, and meeting tight deadlines. • Strong leadership and collaboration skills. • Excellent communication skills. • Structured approach to problem solving. • Strong drive to learn business processes deeply and apply domain knowledge to requirements. • Bachelor’s degree in Finance, Accounting, Computer Science, Information Systems, or a related field. • Salesforce Administrator certification or other Salesforce certifications. • Scrum, Agile, or project management certification.

🏖️ Benefits

• Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) • Lyra for Lyrians; coaching and therapy services • Equity in the company through discretionary restricted stock units • Competitive time off with pay policies including vacation, sick days, and company holidays • Paid parental leave • 401K with up to 3% matching • Monthly tech allowance • Well-being perks and activities • Surprise swag • Regular community celebration

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