Solutions Director

🕒 August 6

🇺🇸 United States – Remote

💵 $150k - $206k / year

⏰ Full Time

🔴 Lead

👔 Director

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Lyra Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

💰 $235M Series F on 2022-01

Healthcare • Healthcare Insurance • SaaS

Lyra Health is a mental health company that partners with organizations to deliver comprehensive and effective global workforce mental health benefits. By providing evidence-based mental health care, Lyra Health boosts employee well-being and drives business impact. Their platform offers high-quality mental health support through a global network of professionals, utilizing AI matching technology to connect members quickly with suitable providers. Lyra Health serves families, couples, adults, and children, offering support for diverse mental health needs. Their programs aim to improve employee health, productivity, and reduce healthcare costs while providing a seamless member experience.

📋 Description

• Own the development, execution, and lifecycle of Lyra’s employer solutions • Support the VP/GM and partner with Go To Market, Product, Clinical, Operations, and Finance organizations • Commercialize Lyra’s technology and services to solve critical business problems • Identify market needs and required capabilities, define differentiation, and accelerate time to market • Develop and own solution strategy, including market opportunity, right to win, corporate-strategy alignment, buy/build/partner evaluations, and business-risk assessment • Influence the technology platform roadmap with Product Management • Define, standardize, and document solution services, KPIs, customer SLAs, differentiation, and pricing with Clinical and Operations teams • Develop profitable pricing and packaging models with Pricing and Finance teams • Develop solution positioning, value propositions, messaging, solution briefs, presentations, battle cards, ROI calculators, and proposal templates • Serve as the high-level Solution SME for market-facing teams and train field-facing teams • Define and track solution KPIs including revenue, margin, market share, customer adoption, operational efficiency, and customer satisfaction • Establish customer and cross-functional feedback loops to drive iterative improvements • Own the solution lifecycle from launch to renewal and optimize performance

🎯 Requirements

• 10+ years of strategic leadership orchestrating high-complexity initiatives • Healthcare domain expertise with rapid decision-making and execution • Functional background in product management, product marketing, strategic operations, corporate strategy, or management consulting • Proven execution of complex solution bundles combining software/technology with human-driven services in high-stakes environments • Strong business and analytical acumen to build business cases and use data for decision-making • Experience navigating enterprise customer buying and implementation cycles • Executive presence and influence with C-suite stakeholders • Ability to align cross-functional peers around complex proposals without direct authority • Strong commercial presence supporting go-to-market teams and representing solutions in customer and prospect meetings • High autonomy and discretion in managing priorities, frameworks, and evaluation criteria • Preferred: MBA or equivalent master's degree • Preferred: Deep experience with value-based pricing, solution packaging, and monetization model design • Preferred: Specialized background in employee benefits, commercial health insurance, or healthcare reimbursement structures

🏖️ Benefits

• Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) • Lyra for Lyrians; coaching and therapy services • Equity in the company through discretionary restricted stock units • Competitive time off with pay policies including vacation, sick days, and company holidays • Paid parental leave • 401K with up to 3% matching • Monthly tech allowance • Well-being perks and activities • Surprise swag • Regular community celebration