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Market Research Associate, Dutch Speaking

🕒 September 7

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔬 Research Analyst

🚫👨‍🎓 No degree required

🗣️🇳🇱 Dutch Required

Where this job comes from

Posted on M3 USA's careers page, not through a job board

First seen by Remote Rocketship September 7

Still open on M3 USA's site. Checked 11 hours ago.

Logo of M3 USA

M3 USA

201 - 500 employees

Founded 2000

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

M3 USA is a company that specializes in providing market research, recruitment, and promotional solutions to the healthcare industry. They focus on connecting healthcare professionals, particularly physicians, with tools and resources that improve the practice of medicine. Through a variety of services, including qualitative and quantitative market research, multi-channel promotion, healthcare recruitment, and clinical trials, M3 USA supports the life sciences industry by enabling healthcare professionals to stay informed and provide optimal care. A subsidiary of M3 Inc. , M3 USA is engaged with leading pharmaceutical companies and offers extensive research capabilities across Europe and the U. S. They are known for their data-driven intelligence and their efforts in building networks within the healthcare community.

📋 Description

• Execute recruitment tasks for projects in global regions and assigned QQFS markets • Contact M3 Global Research panelists by phone and conduct cold calling to recruit respondents • Schedule interviews • Plan, organize, and implement panel recruitment solutions to maximize internal resources and reduce outsourcing costs • Provide project updates on work completed, progress, results, and action plans • Escalate projects of concern when recruitment progress is off track • Achieve outsourcing targets for allocated markets • Meet monthly registration targets and execute panel-building initiatives • Call new registrants to confirm and update email addresses • Call users to reactivate accounts • Investigate, troubleshoot, and resolve member inquiries and complaints across multiple systems • Resolve project-specific issues with the Project Management team • Update communication procedures, guidelines, and Support Ticket System enhancements • Build and maintain panel-member relationships through timely, professional communication • Provide support to M3 Global Research members by telephone and email/support ticket • Report and resolve potential issues with internal and external systems and processes • Investigate fraudulent respondents and take action under M3 data quality procedures • Verify newly registered members • Complete link testing for online market research projects and overlays for qualitative online screeners

🎯 Requirements

• Fluency in Dutch and English • Clear and effective verbal and written communication with diverse audiences • Proficient PC skills, including Microsoft Office tools, Internet, social media, email, and tools required within assigned responsibilities • Detail-oriented with excellent analytical and investigative skills • Ability to ask probing questions, respond effectively and accurately, and ensure audiences feel supported

🏖️ Benefits

• Remote work option • Shift rotation: 09.00–17.30 / 10.00–18.30 (CET), Monday–Friday

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