Fraud Risk Manager

🕒 June 22

🗽 New York – Remote

🗽 New York – Remote

💵 $100k - $110k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🎲 Risk

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Made Card

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2024

💳 Fintech

👥 B2C

Fintech • B2C

Made Card is a fintech company that offers a consumer-facing Visa Signature credit card and mobile app designed to reward homeownership. The card lets users earn points on mortgage payments, home improvement, maintenance, utilities, and everyday essentials, and provides cashback, discounts, and home-focused perks alongside financial tools. Made Card partners with Lead Bank for card issuance and positions itself as a digital-first, B2C financial product that turns routine home expenses into savings.

📋 Description

• Collaborate closely with Product, Engineering, and Operations teams to deliver risk-based, customer-centric fraud strategies. • Constantly evaluate capabilities against emerging threats (e.g. deepfake videos) and upgrade tech stack as needed. • Review and adjudicate escalations (e.g., deciding on KYC reviews, managing the authorizations case load). • Establish KPIs (e.g., fraud denial rate at onboarding and authorizations) and work hands on with data to develop reporting capabilities. • Prepare case studies (both loss prevented and loss taken), presenting to the Executive Team, and incorporating learnings. • Adopt and implement a test-and-control system to quantify the benefits of new tools and strategies.

🎯 Requirements

• 2+ years of experience in fraud prevention in financial services required. Experience in the credit card domain a big plus. • Strong technical acumen: pull data, analyze, create KPIs, create reporting tools (Python, SQL knowledge a plus) • Exceptional strategic thinking and problem-solving skills.

🏖️ Benefits

• Competitive salary with a meaningful stake in the company via equity • We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits • Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback • Receive up to $25,000 toward closing costs of a new mortgage via our mortgage partners • Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners! • Flexible paid time off, sick days, and 11 company holidays