IT Specialist

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đŸ”„ 0 minutes ago

đŸ—ŁïžđŸ‡«đŸ‡· French Required

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Logo of MalOPlus Group Inc

MalOPlus Group Inc

1 - 10 employees

Founded 1998

đŸ€ B2B

đŸ€– Artificial Intelligence

☁ SaaS

B2B ‱ Artificial Intelligence ‱ SaaS

MalOPlus Group Inc. is a leading digital transformation consulting firm that helps organizations leverage the power of cloud computing and artificial intelligence. They have expertise in providing innovative and customized solutions for various business needs, such as migrating systems to the cloud, automating business processes with AI, optimizing non-profit operations with cloud-based tools, and offering IT professionals for hire. MalOPlus collaborates with top cloud providers like Microsoft Azure, AWS, and Google Cloud, among others, to deliver cutting-edge solutions. They cater to a diverse range of industries, including telecommunications, life sciences, real estate, financial services, transportation, education, healthcare, retail, and manufacturing. With over 20 years in the IT industry, MalOPlus is committed to helping clients achieve their goals by optimizing efficiency, reducing costs, and enhancing ROI.

📋 Description

‱ Provide remote IT support to colleagues across our offices in North America ‱ Respond promptly and efficiently to support requests, aiming to resolve issues on first contact ‱ Serve as the first point of contact for software, hardware, network, and VPN issues ‱ Image and deploy computers remotely ‱ Maintain/update images according to established procedures ‱ Manage and maintain company and client websites ‱ Manage IT hardware and peripherals, including various printers and supplies ‱ Maintain/update documentation related to equipment and software license information ‱ Create and manage user accounts for business applications ‱ Create and maintain end-user documentation for software and processes

🎯 Requirements

‱ 1–3 years of experience in IT ‱ 2+ years supporting Microsoft Windows 7/10 desktop operating systems in a production environment ‱ Knowledge of PC imaging methods ‱ Knowledge of Office 365 and Microsoft Office applications (Word, Excel, Outlook, Visio, PowerPoint) ‱ Knowledge of antivirus software and virus/malware removal techniques ‱ Knowledge of networking technologies and tools including: TCP/IP, DHCP, DNS, PING, VPN ‱ Bilingual French-English required; Spanish and other languages an asset

đŸ–ïž Benefits

‱ Flexible hours ‱ Work from your professional home office

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