Global Case Manager

🕒 October 15

🇺🇸 United States – Remote

💵 $80k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Manifest OS

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2024

⚖️ Legal

☁️ SaaS

🤖 Artificial Intelligence

Legal • SaaS • Artificial Intelligence

Manifest OS is a company that powers AI-native law firms with a unified global brand, a proprietary software platform, and a centralized back-office operations team. It provides law firms with licensing to operate under the brand, administrative services (intake, billing, collections), and an AI-first platform for document drafting, client communication, case collaboration, and case evaluation. Manifest OS markets client and immigration manager portals and AI products (AI Drafter, AI Case Evaluation) and positions itself as a technology and operational partner—rather than a law firm—focused on improving speed, transparency, and outcomes for immigration and corporate-immigration practices through software and managed services.

📋 Description

• Manage global immigration cases end-to-end within contractual SLAs across multiple jurisdictions • Deliver eligibility assessments, case strategy, and realistic timelines to clients and assignees • Serve as primary contact for client HR, Global Mobility, Talent Acquisition, and Legal stakeholders • Coordinate network partners and vendors, holding them to timelines and quality standards • Monitor legislative changes across assigned jurisdictions and translate them into client guidance • Track cases, milestones, and documentation in Manifest's platform to stay audit-ready • Identify and implement workflow, template, or automation improvements that reduce processing time

🎯 Requirements

• 5+ years of corporate immigration experience outside the U.S., at a firm, provider, or in-house • Hands-on case management across multiple jurisdictions, including work permits and permanent residence • Proven SLA and KPI delivery on high-volume enterprise programs • Experience directing external network partners or vendors • Strong communication skills with HR, Mobility, and Legal stakeholders under escalation pressure • Exceptional organization and accuracy managing concurrent deadlines • Additional language skills are a nice-to-have • Experience in enterprise markets such as the UK, Canada, Germany, India, Singapore, or Australia is a nice-to-have • Experience on both provider and in-house sides of global mobility is a nice-to-have • Familiarity with business traveler compliance or permit-expiry tracking programs is a nice-to-have • Exposure to U.S. immigration and its intersection with global assignments is a nice-to-have

🏖️ Benefits

• Equity • Global team and practice-building opportunities