IT Support Engineer

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3 days ago

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Manila Recruitment

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Recruitment • Enterprise

Manila Recruitment is a leading recruitment agency based in the Philippines, specializing in innovative talent sourcing and headhunting services. The agency provides a wide range of recruitment solutions including executive search, IT recruitment, offshore staffing solutions, remote staffing, and more. With a focus on understanding clients' strategic business objectives, Manila Recruitment offers tailored recruitment strategies for multinationals, corporations, and start-ups entering the Filipino market. The firm prides itself on a process-driven approach, offering comprehensive candidate guarantees and a database of over 250,000 candidates. Certified headhunters at Manila Recruitment are dedicated to passive candidate sourcing, ensuring quality hires that align with company culture and requirements.

11 - 50 employees

Founded 2010

🎯 Recruiter

🏢 Enterprise

📋 Description

• Professional team member within the Helpdesk team • Responsible for resolving customer queries and collaborating with the team to address issues • Participate in projects as needed • Maintain clear and effective customer communication • Engage continuously in professional development • Create and maintain IT systems documentation as required

🎯 Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent industry experience • 3+ years of experience in a similar IT support environment • Proficient in Active Directory and Azure Active Directory • Experience with Microsoft Intune, Windows Server, and Windows desktop operating systems • Strong knowledge of Microsoft 365 administration • Skilled in network and firewall troubleshooting • Excellent understanding of email routing and related protocols • Experience with scripting for automation, including PowerShell and Batch scripting • Proficient in virtualization technologies such as VMware and Hyper-V • Familiarity with backup solutions, including Veeam and Zerto • Strong understanding of server and storage infrastructure • Microsoft 365 Certified: Administrator Expert • Microsoft Certified: Azure Administrator